DocumentServer icon indicating copy to clipboard operation
DocumentServer copied to clipboard

doc files cannot be saved

Open diglab1337 opened this issue 9 months ago • 3 comments

This issue is unique.

  • [X] I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Docker

Version information

8.0.1.31

Expected Behavior

When I edit a doc file, I expect that it can be saved. With the old version 7.3.3.49 this still works as expected. With version 8, DOC files can no longer be saved.

Editing and saving docX files works without any problems.

Actual Behavior

I can open a doc file, but the changes cannot be saved. an error message appears:

image

Reproduction Steps

  • Open or create doc file
  • Edit doc file
  • When saving, the error message “An error occurred while saving” appears

Additional information

We use the Helm deployment of Onlyoffice with Kubernetes v1.26.14 as described here: https://github.com/ONLYOFFICE/Kubernetes-Docs

  • Saving docX files works without any problems
  • Saving doc files no longer works since version 8
  • In the old version 7.3 both doc and docX worked without problems

diglab1337 avatar May 03 '24 10:05 diglab1337

Hello @diglab1337, thank you for the report, we know about it - bug 66766, it will be fixed in the next release.

igwyd avatar May 06 '24 11:05 igwyd

Hello @igwyd thank you for your feedback. Is there already an approximate date for the next release?

diglab1337 avatar May 06 '24 12:05 diglab1337

We don't have date yet sorry, I think about 1,5 month, but that's just my opinion.

igwyd avatar May 06 '24 12:05 igwyd

@igwyd With version 8.1, everything now works as desired. Thank you very much for your support.

diglab1337 avatar Jul 17 '24 09:07 diglab1337