DocumentServer
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ONLYOFFICE
error: could not create new file from template
This issue is unique.
- [X] I have used the search tool and did not find an issue describing my bug.
Operating System of DocumentServer
Linux (DEB package)
Version information
8.0.0.9
Expected Behavior
When creating a new file, whether you select the empty template or any other, the file is created and displayed in the editor
Actual Behavior
When creating a new file, the window to select the template appears, whichever one I select, the error described appears and it closes. Although if the file is created I have to use it among the files and open it, it even applies the template I select.
Reproduction Steps
1.- In the file selector a new one is created
2.- Select a template to use
3.- when clicking on the create button the error appears and the template selector closes
Additional information
No response
Hi @julbroa, please specify which cloud server you are using and its exact version?
ubuntu server 20.04
This is an operating system and I need to know which cloud storage is used with our DocumentServer.
Tipo: Máquina virtual
Tamaño: VPS M
CPU: 2 vCore
RAM: 4 GB
Soporte de datos: 160 GB SSD
Tipo: Máquina virtual Tamaño: VPS M CPU: 2 vCore RAM: 4 GB Soporte de datos: 160 GB SSD
This is the hardware configuration of your stand, you need to specify which DMS (and full version) you have installed to work with the ONLYOFFICE Document Server.
Hi @julbroa! I just checked Nextcloud 27.1.7 + ONLYOFFICE Document Server 8.1.0.27 on my test stand and didn't find a problem. Please describe the scenario of how you set up your stand. Specify the connector application and its version, how the document server was installed and connected, provide a screenshot of the settings in the connector.
I use in the version of nextcloud that already specified the onlyoffice connector version 8.2.4, the document server was installed according to the guide specified on this page: https://helpcenter.onlyoffice.com/installation/docs-community-install- ubuntu.aspx. The server I use is hosted on a vps.
At first glance, the configuration looks correct. Do you have a problem only when creating new documents from templates or something else? Do previously created/uploaded documents open without errors?
The problem only appears when you want to generate new files and since I installed and made the connection the problem appeared