NextCloud integration with OnlyOffice crashes

[masterjg]

This issue is unique.

• [X] I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Docker

Version information

7.4.1.1

Expected Behavior

Once the ONLYOFFICE Docs address and Secret key (leave blank to disable) is input and clicking on Save button the integration between NextCloud and OnlyOffice works.

Actual Behavior

Once I input all the data, set Authorization header (leave blank to use default header) to AuthorizationJwt and click on Save OnlyOffice is bricked (even /healthcheck is not responding). The only way to bring it back is either restart container or sudo supervisorctl restart ds:docservice.

Only error in log:

root@1046483e417f:/# cat /var/log/onlyoffice/documentserver/nginx.error.log      
2023/09/10 19:50:15 [error] 7111#7111: *9 upstream timed out (110: Unknown error)
 while reading response header from upstream, client: 10.0.4.1, server: , request
: "POST /ConvertService.ashx HTTP/1.1", upstream: "http://127.0.0.1:8000/ConvertS
ervice.ashx", host: "{reverse_proxy_domain}" 

Reproduction Steps

networks:
    OnlyOffice:
        driver: bridge
        ipam:
            config:
                - subnet: 10.0.4.0/24

services:
    MariaDB:
        deploy:
            resources:
                limits:
                    memory: 128M
        environment:
            MYSQL_ROOT_PASSWORD: '{pass}'
            MYSQL_PASSWORD: '{pass}'
            MYSQL_DATABASE: onlyoffice
            MYSQL_USER: onlyoffice
        expose:
            - 3306
        image: mariadb:11.0.3
        networks:
            - OnlyOffice
        restart: unless-stopped
        volumes:
            - ./mysql/data:/var/lib/mysql
            - ./mysql/tune.cnf:/etc/mysql/conf.d/tune.cnf

    Redis:
        command:
            - redis-server
            - --save
            - 60 1
        deploy:
            resources:
                limits:
                    memory: 32M
        expose:
            - 6379
        image: redis:7.0.12-alpine3.18
        networks:
            - OnlyOffice
        restart: unless-stopped
        sysctls:
            - net.core.somaxconn=65535
        volumes:
            - ./redis/data:/data

    RabbitMQ:
        deploy:
            resources:
                limits:
                    memory: 128M
        environment:
            RABBITMQ_DEFAULT_USER: onlyoffice
            RABBITMQ_DEFAULT_PASS: '{pass}'
        expose:
            - 5672
        image: rabbitmq:3.12.4-alpine
        networks:
            - OnlyOffice
        restart: unless-stopped
        volumes:
            - ./rabbitmq/data:/var/lib/rabbitmq
            - ./rabbitmq/rabbitmq.conf:/etc/rabbitmq/rabbitmq.conf
            - ./rabbitmq/enabled_plugins:/etc/rabbitmq/enabled_plugins

    OnlyOffice:
        depends_on:
            - MariaDB
            - Redis
            - RabbitMQ
        deploy:
            resources:
                limits:
                    memory: 512M
        environment:
            DB_TYPE: mariadb
            DB_HOST: mariadb
            DB_PORT: 3306
            DB_NAME: onlyoffice
            DB_USER: onlyoffice
            DB_PWD: '{pass}'
            AMQP_URI: amqp://onlyoffice:{pass}@rabbitmq
            REDIS_SERVER_HOST: redis
            JWT_SECRET: '{pass}'
            JWT_HEADER: AuthorizationJwt
        image: onlyoffice/documentserver:7.4.1.1
        networks:
            - OnlyOffice
        ports:
            - 60004:80
        restart: unless-stopped
        volumes:
            - ./onlyoffice/data:/var/lib/onlyoffice

version: "3.8"

Additional information

1. All passwords include special characters, like !@#$%^&*()_+.
2. Included example works with no problems
3. Both OnlyOffice and NextCloud are docker containers, running behind reverse proxy

[masterjg]

Addition information: Problem goes away when on internal rabbitmq and not external one using separate docker.

[avdddd1111]

Hello @masterjg ! Sorry for late reply!

Please update the document server to the latest version. And in docker compose enter special characters for RabbitMQ according to the RabbitMQ URI Specification in the AMQP_URI: amqp://onlyoffice:{pass}@rabbitmq.

example:
RABBITMQ_DEFAULT_PASS: 1=gu5cB5w~8i1UdpS017 AMQP_URI: amqp://onlyoffice:1%3Dgu5cB5w%7E8i1UdpS017@rabbitmq

[Rita-Bubnova]

This issue was closed due no response.