While opening version history, it gets stuck in ` opening document ` and unknown error occurs

[bipana50]

Do you want to request a feature or report a bug? bug

What is the current behavior? version history not loading document

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem. I am passing the required history data via events as mentioned here https://api.onlyoffice.com/editors/history but getting 410 error here in this endpoint /cache/files/62d4d6a1a1b81d498844beaa_2087/changes.zip/changes.zip?md5=gqK7Jt0b3zJUM5hC3OzLNQ&expires=1658118125&filename=changes.zip

screen shot link

What is the expected behavior? the document should have downloaded

DocumentServer version: Document Editor version 6.4.0

Operating System: Linux/Ubuntu 20.04

[ShockwaveNN]

Hi, my first advice is to update DocumentServer to the latest stable, v6.4.0 is rather old and we currently do not support it

Another idea - this may be somehow related to cache cleanup, 410 is gone error and maybe cache cleanup was triggered for some reason, but not sure

[ShockwaveNN]

This issue was closed due to no response.