DocumentServer icon indicating copy to clipboard operation
DocumentServer copied to clipboard

Bug - Pdf export with custom font Krub, missing diacritical

Open pierreozoux opened this issue 4 years ago • 4 comments

Do you want to request a feature or report a bug? Bug

What is the current behavior?

When I try to export a text document with the custom font Krub as a PDF, then the accents are missing.

I tried with the same font, but with libreoffice, and it was working as expected.

I tried with a different font, it was also working as expected.

I tried on the server with Nextcloud and the desktop client, and there was the same bug.

So I think there is a strange combination of OnlyOffice pdf export plus this font that doesn't work together.

Here are some screenshots:

oo pdf

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.

What is the expected behavior?

It should export correctly.

Did this work in previous versions of DocumentServer?

I don't know.

DocumentServer version:

6.1

Operating System:

Docker

Browser version:

Firefox

pierreozoux avatar Apr 29 '21 15:04 pierreozoux

Hello, @pierreozoux. Could you attach file with problem?

Rita-Bubnova avatar Apr 30 '21 13:04 Rita-Bubnova

download.zip

@Rita-Bubnova here are the 2 files :) thanks for your help!

pierreozoux avatar Apr 30 '21 15:04 pierreozoux

Hi, @pierreozoux I can confirm - this is bug, issue 50219 in our private issue tracker.

matveevms avatar May 05 '21 08:05 matveevms

Some more information.

I run server version 7.1.1 and desktop 7.1.1.57, and the bug is still there on the server, but is now solved on the desktop version.

I'm wondering what is different, but maybe it helps.

pierreozoux avatar Sep 08 '22 09:09 pierreozoux