OnlyOffice won't load after newest docker update - TRANSPORT_HANDSHAKE_ERROR?

[FelixBuehler]

Hey everyone,

since the last update my watchtower did, my OnlyOffice won't load the interface/gui anymore, it just keeps showing the loading-logo until it fails after like 1-2 minutes. Below is the log.

Do you want to request a feature or report a bug? Bug

What is the current behavior? Onlyoffice in Nextcloud starts opening a new tab with the logo loading, but the interface/gui never opens.

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem. My watchtower updated to the last recent version, since then this happened.

What is the expected behavior? The gui/interface to properly load so I'm able to edit documents

Did this work in previous versions of DocumentServer? Yes. It's still working with e.g. 7.2.2.56

DocumentServer Docker tag: -latest

Host Operating System: Synology DS918+

2023-02-02T10:42:58.562275341Z  2023/02/01 20:09:00 [error] 654#654: *3 connect() failed (111: Unknown error) while connecting to upstream, client: 172.17.0.1, server: , request: "GET /healthcheck HTTP/1.1", upstream: "http://127.0.0.1:8000/healthcheck", host: "domain.tld"
2023-02-02T10:42:58.562153426Z  2023/02/01 20:09:00 [error] 654#654: *3 connect() failed (111: Unknown error) while connecting to upstream, client: 172.17.0.1, server: , request: "GET /healthcheck HTTP/1.1", upstream: "http://127.0.0.1:8000/healthcheck", host: "domain.tld"
2023-02-02T10:42:58.562099233Z  ==> /var/log/onlyoffice/documentserver/nginx.error.log <==
2023-02-02T10:42:58.562046345Z  
2023-02-02T10:42:58.561982731Z  2 Feb 10:35:50 - server is up INFO
2023-02-02T10:42:58.561906142Z  2 Feb 10:35:50 - [620] reading config file: ./config/config.js
2023-02-02T10:42:58.561864448Z  }
2023-02-02T10:42:58.561786254Z    pctThreshold: [ 90 ]
2023-02-02T10:42:58.561741138Z    sets: {},
2023-02-02T10:42:58.561690415Z    },
2023-02-02T10:42:58.561633577Z      'statsd.metrics_received': 0
2023-02-02T10:42:58.561588402Z      'statsd.packets_received': 0,
2023-02-02T10:42:58.561518351Z      'statsd.bad_lines_seen': 0,
2023-02-02T10:42:58.561336214Z    counter_rates: {
2023-02-02T10:42:58.544224164Z  ==> /var/log/onlyoffice/documentserver/metrics/out.log <==
2023-02-02T10:42:58.544183902Z  
2023-02-02T10:42:58.544112890Z  ==> /var/log/onlyoffice/documentserver/metrics/err.log <==
2023-02-02T10:42:58.544055265Z  
2023-02-02T10:42:58.543982601Z  [2023-02-02T10:42:03.437] [WARN] [localhost] [docId] [userId] nodeJS - { name: 'TRANSPORT_HANDSHAKE_ERROR' }
2023-02-02T10:42:58.543902441Z  [2023-02-02T10:42:03.437] [WARN] [localhost] [docId] [userId] nodeJS - Bad request
2023-02-02T10:42:58.543806779Z  [2023-02-02T10:42:03.436] [WARN] [localhost] [docId] [userId] nodeJS - 3
2023-02-02T10:42:58.543748143Z      _
2023-02-02T10:42:58.543690078Z      _maxListeners: undefined,
2023-02-02T10:42:58.543639163Z      _eventsCount: 8,
2023-02-02T10:42:58.543584993Z      },
2023-02-02T10:42:58.543524807Z        pause: [Function: onSocketPause]
2023-02-02T10:42:58.543462845Z        resume: [Function: onSocketResume],
2023-02-02T10:42:58.543411898Z        drain: [Function: bound socketOnDrain],
2023-02-02T10:42:58.543350526Z  ==> /var/log/onlyoffice/documentserver/docservice/out.log <==
2023-02-02T10:42:58.543297203Z  
2023-02-02T10:42:58.543230694Z  ==> /var/log/onlyoffice/documentserver/docservice/err.log <==
2023-02-02T10:42:58.543185523Z  
2023-02-02T10:42:58.543121288Z  [2023-02-02T10:38:12.424] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.543058628Z  [2023-02-02T10:38:12.415] [WARN] [localhost] [docId] [userId] nodeJS - worker 864 started.
2023-02-02T10:42:58.542990812Z  [2023-02-02T10:38:12.388] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.542938939Z  [2023-02-02T10:35:57.409] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.542874013Z  [2023-02-02T10:35:57.403] [WARN] [localhost] [docId] [userId] nodeJS - worker 673 started.
2023-02-02T10:42:58.542795714Z  [2023-02-02T10:35:57.379] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.542731784Z  [2023-02-01T20:20:25.143] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.542659350Z  [2023-02-01T20:20:25.136] [WARN] [localhost] [docId] [userId] nodeJS - worker 822 started.
2023-02-02T10:42:58.542589242Z  [2023-02-01T20:20:25.113] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.542505248Z  [2023-02-01T20:18:46.579] [WARN] [localhost] [docId] [userId] nodeJS - update cluster with 1 workers
2023-02-02T10:42:58.542430410Z  ==> /var/log/onlyoffice/documentserver/converter/out.log <==
2023-02-02T10:42:58.542353910Z  
2023-02-02T10:42:58.542135555Z  ==> /var/log/onlyoffice/documentserver/converter/err.log <==
2023-02-02T10:42:58.314641546Z  
2023-02-02T10:42:58.306213574Z   * Reloading nginx configuration nginx       [151G [145G[ OK ]