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Scaling issue on laptop

Open telometto opened this issue 4 years ago • 7 comments

Do you want to request a feature or report a bug? Bug

What is the current behavior? Wrong scaling of the software

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem. I don't know how to reproduce it. I have installed it through flatpak.

What is the expected behavior? The expected behavior would be that it opened in proper scaling.

Which versions of DesktopEditors, and which OS are affected by this issue? Did this work in previous versions of DesktopEditors? Version 6.2.0 from flathub. OS: Fedora 34. Yes, it used to work flawlessly. Screenshot from 2021-06-10 20-47-54

telometto avatar Jun 10 '21 18:06 telometto

@telometto Could you state you display resolution and display size?

ShockwaveNN avatar Jun 11 '21 07:06 ShockwaveNN

1920x1080. I even tried to change it in the configuration file. However, opening the program reverts the config file to the original state.

telometto avatar Jun 11 '21 07:06 telometto

@telometto And display size? In inches?

ShockwaveNN avatar Jun 11 '21 07:06 ShockwaveNN

Pardon, I missed that part. It's a 13" display (PC model: Dell E7270).

telometto avatar Jun 11 '21 07:06 telometto

Oh, as far as I remember we got troubles with samll displays with FullHD resolution

@matveevms could you take a look? Do we already have an open issue for this?

ShockwaveNN avatar Jun 11 '21 07:06 ShockwaveNN

Yes, same problem here with a Dell Inspiron 15 5509

maydayv7 avatar Jul 13 '21 13:07 maydayv7

Any update on this issue? It's too big on 100% scaling and everything is blurry on 125% scaling on wayland.

ghost avatar Sep 14 '22 18:09 ghost

Sorry for the long wait. Please tell me, is the problem still relevant in new versions of the editor?

matveevms avatar Dec 14 '23 14:12 matveevms

It seems to be alright now (OnlyOffice 7.4). Thanks a lot!

maydayv7 avatar Dec 14 '23 15:12 maydayv7

Since the problem does not recur in version 7.5.1, we will close this issue. But you can always write here if you still have questions on this topic. Thank you for contacting us.

matveevms avatar Dec 15 '23 11:12 matveevms