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Unable to Open a large CSV file

Open niksingh710 opened this issue 5 years ago • 17 comments

Do you want to request a feature or report a bug? Bug What is the current behavior? Shows Error when i try to open a csv file that is 242 mb If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem. If u want i can link the file i am trying to open just opening it and selecting delimeter =comma then it loads for a while and shows the error message as in screenshot Screenshot_20201014_195610

What is the expected behavior? To open the file Which versions of DesktopEditors, and which OS are affected by this issue? Did this work in previous versions of DesktopEditors? this is the first time i am using only office

niksingh710 avatar Oct 14 '20 14:10 niksingh710

Hello, @niksingh710. Can you attach CSV file?

Rita-Bubnova avatar Oct 14 '20 16:10 Rita-Bubnova

https://www.kaggle.com/snap/amazon-fine-food-reviews

at this link, there will be a zip of 642 MB but it will be downloaded only of 242 MB after extracting u will get csv. @Rita-Bubnova

niksingh710 avatar Oct 14 '20 16:10 niksingh710

I just experienced the same issue, but the file is only about 85MB (less than 600.000 lines). The attached zip file contains the csv file I was trying to open.

  • ONLYOFFICE Desktop Editors version 6.0.2.10
  • Windows 10 20H2 (OS Build 19042.630)
  • This is the first time trying to open the file with DesktopEditors. The file loads in other applications.

RKI_COVID19.zip

fruitdumonde avatar Nov 28 '20 17:11 fruitdumonde

@fruitdumonde, I can not reproduce your problem. I use ONLYOFFICE Desktop Editors version 6.0.2.10, Windows 10. What delimiter do you use?

@niksingh710, sorry for late response. I can not download your file.

Rita-Bubnova avatar Nov 28 '20 19:11 Rita-Bubnova

I use comma as the delimiter and UTF-8 as encoding.

In the appliaction log I found this error around the time I tried to open the file: Faulting application name: editors_helper.exe, version: 6.0.2.10, time stamp: 0x5fadae4a Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d Exception code: 0xc0000409 Fault offset: 0x000000000007287e Faulting process ID: 0x290c Faulting application start time: 0x01d6c5a900a1fd80 Faulting application path: C:\Program Files\ONLYOFFICE\DesktopEditors\editors_helper.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report ID: 509db7d0-5d8b-4e45-8157-e0ee7d4ccdf9 Faulting package full name: Faulting package-relative application ID:

fruitdumonde avatar Nov 28 '20 20:11 fruitdumonde

I can confirm - this is bug, issue 47736 in our private issue tracker.

Rita-Bubnova avatar Nov 29 '20 05:11 Rita-Bubnova

@Rita-Bubnova Archive Link in this zip file, there is Reviews.csv that I was using.

niksingh710 avatar Nov 29 '20 06:11 niksingh710

@niksingh710, I can confirm - this is bug, also issue 47736 in our private issue tracker.

Rita-Bubnova avatar Nov 29 '20 07:11 Rita-Bubnova

Issue is still relevant somehow.... This is a dealbreaker for me to use Onlyoffice. Libreoffice calc does it in a few seconds with no crashes. Meanwhile onlyoffice: image

To test: https://eforexcel.com/wp/downloads-18-sample-csv-files-data-sets-for-testing-sales/ Use the '100000 Sales Records' one

EDIT: web editor doesn't have this issue btw. But it has other limitations I just found that also make it a dealbreaker

thibaultmol avatar Sep 05 '22 18:09 thibaultmol

@thibaultmol I've succesfully opened this file image

So we need some information about your env and DesktopEditors versions

ShockwaveNN avatar Sep 06 '22 09:09 ShockwaveNN

Onlyoffice 7.1.1.57 (Installed via the AUR. But I just uninstalled that version and installed the flatpak version to verify and that also has the same problem)

Operating System: Garuda Linux KDE Plasma Version: 5.25.5 KDE Frameworks Version: 5.97.0 Qt Version: 5.15.5 Kernel Version: 5.19.3-zen1-1-zen (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 3700X 8-Core Processor Memory: 31,3 GiB of RAM Graphics Processor: NVIDIA GeForce GTX 1080/PCIe/SSE2

So I open onlyoffice, create a new calc (don't save it yet) then 'get data' and import that csv with the basic settings

image

thibaultmol avatar Sep 07 '22 16:09 thibaultmol

So I open onlyoffice, create a new calc (don't save it yet) then 'get data' and import that csv with the basic settings

You didn't mention you've used Get Data, so I think this is separate issue so please file a new one

ShockwaveNN avatar Sep 07 '22 16:09 ShockwaveNN

Ah sorry yeah. Somehow realized that get data was the only way to get csv's into onlyoffice. Opening the CSV file does indeed work

thibaultmol avatar Sep 07 '22 16:09 thibaultmol

I have similar issues with large files, in the example file when I try to resize all columns to automatic I got the error "Something has gone wrong" DATAFILE.xlsx

Juniorsnet avatar Sep 09 '22 21:09 Juniorsnet

@Juniorsnet I think it's completly separate issue, your file is not csv, it's opened normally by your description and failing on resize

You should create a new issue

ShockwaveNN avatar Sep 09 '22 22:09 ShockwaveNN

@Juniorsnet I think it's completly separate issue, your file is not csv, it's opened normally by your description and failing on resize

You should create a new issue

Yes, is not exactly the same, but I think that the general problem is that onlyoffice can't handle large spreadsheets furthermore I have the same problem that @fruitdumonde.

I suppose that this issue is not fixed yet right?

Juniorsnet avatar Sep 12 '22 12:09 Juniorsnet

Please create a new issue and we can detect that

This issue is for csv only and you got no problem opening file, but you got problems resizing - this may be unrelated at all

ShockwaveNN avatar Sep 12 '22 13:09 ShockwaveNN