ONLYOFFICE
Auto sync LDAP data not work
Automatic synchronization is turned on(every day at 8:00 am) .
But no work the next day. The possible reason is that it is either not executed or an execution error occurs. Where can I see the log information or enable it?
I synced manually(Click the sync button) and the data can be synchronized. So there should be no problem with the ldap configuration.
Hello @MorganReid please check web.log or web.api.log for errors.
Thank you very much for your reply.
I deployed onlyoffice-community-server through docker and entered the container of this service.
No matter whether it is automatic synchronization or manual synchronization, there is no output in /var/log/onlyoffice/web.log or /var/log/onlyoffice/web.api.log.
But when I click sync manually, there is a record in /var/log/onlyoffice/nginx.access.log
172.18.0.4 - - [29/Nov/2023:08:12:58 +0000] "GET /api/2.0/settings/ldap/sync HTTP/1.1" 200 231 "-" "-"
Is there any way to verify whether auto sync is turned on?
I checked the official documentation and found that I can first obtain the token by curl api/2.0/authentication.json , then synchronize data by curl api/2.0/settings/ldap/sync, but this requires me to write a cronjob myself.
If possible, I still want to use the default automatic synchronization.
Please also check web.controlpanel.log for errors.
Thank you very much for your reply.I entered the container of controlpanel service.
when I click sync manually, there is some records in /var/log/onlyoffice/web.controlpanel.11-30.log
2023-11-30 06:57:25 - info: settings/ldap/status
2023-11-30 06:57:26 - info: settings/ldap/status
2023-11-30 06:57:27 - info: settings/ldap/status
2023-11-30 06:57:28 - info: settings/ldap/status
But when it is automatic synchronization ,there is no log in /var/log/onlyoffice/web.controlpanel.11-30.log.
So automatic synchronization should not be scheduled for execution.