CommunityServer icon indicating copy to clipboard operation
CommunityServer copied to clipboard
verified publisher icon ONLYOFFICE

WebDav in OnlyOffice problem

Open vmarcheev opened this issue 4 years ago • 5 comments

Hi all, I'we installed Onlyoffice Comunity free edition and Onlyoffice Documents open source. I have a NAS and in documents on Onlyoffice I create a connection with the NAS on WebDav communication. It open the source of the folder and the next two levels of the tree infrastructure, but after that it says empty folder. It looks like that:

/010/Fix/New Files/Create/BugFix

/010 is main folder and shows all files and folders /Fix can be openned and shows all file and folders /New Files can be openned and shows all files and folders /Create can be opened but it says "Folder is empty"

I tried with WebDav client on the PC and everything is fine - all files and folders are accessable.

Am I doing something wrong?

Best regards

vmarcheev avatar Oct 01 '21 10:10 vmarcheev

Moved this issue to CommunityServer since WebDav functionality is part of this product, not DocumentServer

ShockwaveNN avatar Oct 01 '21 10:10 ShockwaveNN

Hello @vmarcheev Please indicate your OS version and Onlyoffice. Also check web.log, web.files.log files for errors. Does the problem appear in all third-level folders? Or only in a specific folder?

Carazyda avatar Oct 01 '21 13:10 Carazyda

OS : Ubuntu 20.04.3 LTS (GNU/Linux 5.11.0-37-generic x86_64)

Yes - the problem is on every third-level folder.

web.log 2021-10-01 12:27:26,045 ERROR [1187] ASC.Calendar - ERROR: Error: ConnectFailure (Connection refused) 2021-10-01 12:27:53,251 ERROR [1190] ASC.Calendar - ERROR: Error: ConnectFailure (Connection refused) 2021-10-01 12:27:53,259 ERROR [1190] ASC.Calendar - ERROR: Error: ConnectFailure (Connection refused) 2021-10-01 12:27:53,274 ERROR [1190] ASC.Calendar - ERROR: Error: ConnectFailure (Connection refused)

web.files.log 2021-10-01 10:30:05,718 ERROR [975] ASC.Files - Sharpbox CheckAccess error AppLimit.CloudComputing.SharpBox.Exceptions.SharpBoxException: The gived credentials or configuration format does not fits to the storage provider at AppLimit.CloudComputing.SharpBox.StorageProvider.GenericStorageProvider.Open (AppLimit.CloudComputing.SharpBox.ICloudStorageConfiguration configuration, AppLimit.CloudComputing.SharpBox.ICloudStorageAccessToken token) [0x00041] in <3cd3f6e661d94de1b067a13fc2057de8>:0 at AppLimit.CloudComputing.SharpBox.CloudStorage.Open (AppLimit.CloudComputing.SharpBox.ICloudStorageConfiguration configuration, AppLimit.CloudComputing.SharpBox.ICloudStorageAccessToken token) [0x00052] in <3cd3f6e661d94de1b067a13fc2057de8>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxProviderInfo.CreateStorage () [0x000c5] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxProviderInfo.get_Storage () [0x00041] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxProviderInfo.CheckAccess () [0x00000] in <48d75057ac064af0bad48e57ffab21c9>:0 2021-10-01 10:32:09,658 ERROR [1023] ASC.Files - AppLimit.CloudComputing.SharpBox.Exceptions.SharpBoxException: File not found at AppLimit.CloudComputing.SharpBox.CloudStorage.GetFolder (System.String path, AppLimit.CloudComputing.SharpBox.ICloudDirectoryEntry parent) [0x00020] in <3cd3f6e661d94de1b067a13fc2057de8>:0 at AppLimit.CloudComputing.SharpBox.CloudStorage.GetFolder (System.String path) [0x00019] in <3cd3f6e661d94de1b067a13fc2057de8>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxFolderDao.GetFolders (System.Object parentId) [0x00012] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.ProviderDao.ProviderFolderDao.GetFolders (System.Object parentId) [0x00018] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.GetFilesInFolders (System.Collections.Generic.IEnumerable1[T] folderIds, System.String path) [0x000fa] in <c5c00b7b8db34158a783fdf93d6ff129>:0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.GetFilesInFolders (System.Collections.Generic.IEnumerable1[T] folderIds, System.String path) [0x00166] in :0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.GetEntriesPathId () [0x000be] in :0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.Do () [0x00000] in :0 at ASC.Web.Files.Services.WCFService.FileOperations.FileOperation.RunJob (ASC.Common.Threading.DistributedTask _, System.Threading.CancellationToken cancellationToken) [0x000b3] in :0 AppLimit.CloudComputing.SharpBox.Exceptions.SharpBoxException: File not found at AppLimit.CloudComputing.SharpBox.CloudStorage.GetFolder (System.String path, AppLimit.CloudComputing.SharpBox.ICloudDirectoryEntry parent) [0x00020] in <3cd3f6e661d94de1b067a13fc2057de8>:0 at AppLimit.CloudComputing.SharpBox.CloudStorage.GetFolder (System.String path) [0x00019] in <3cd3f6e661d94de1b067a13fc2057de8>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxFolderDao.GetFolders (System.Object parentId) [0x00012] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.ProviderDao.ProviderFolderDao.GetFolders (System.Object parentId) [0x00018] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.GetFilesInFolders (System.Collections.Generic.IEnumerable1[T] folderIds, System.String path) [0x000fa] in <c5c00b7b8db34158a783fdf93d6ff129>:0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.GetFilesInFolders (System.Collections.Generic.IEnumerable1[T] folderIds, System.String path) [0x00166] in :0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.GetEntriesPathId () [0x000be] in :0 at ASC.Web.Files.Services.WCFService.FileOperations.FileDownloadOperation.Do () [0x00000] in :0 at ASC.Web.Files.Services.WCFService.FileOperations.FileOperation.RunJob (ASC.Common.Threading.DistributedTask _, System.Threading.CancellationToken cancellationToken) [0x000b3] in :0 2021-10-01 11:34:04,083 ERROR [1023] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 11:34:04,089 ERROR [1023] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 11:37:31,008 ERROR [1086] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 11:37:31,008 ERROR [1086] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 11:39:53,888 ERROR [1086] ASC.Files - System.ArgumentNullException: Value cannot be null. Parameter name: Bad request. at ASC.Web.Files.Utils.FileSharing.GetSharedInfo (ASC.Files.Core.FileEntry entry) [0x00008] in :0 at ASC.Web.Files.Services.WCFService.FileStorageServiceController.GetSharedInfo (ASC.Web.Files.Services.WCFService.ItemList1[TItem] objectIds) [0x0009c] in <c5c00b7b8db34158a783fdf93d6ff129>:0 System.ArgumentNullException: Value cannot be null. Parameter name: Bad request. at ASC.Web.Files.Utils.FileSharing.GetSharedInfo (ASC.Files.Core.FileEntry entry) [0x00008] in <c5c00b7b8db34158a783fdf93d6ff129>:0 at ASC.Web.Files.Services.WCFService.FileStorageServiceController.GetSharedInfo (ASC.Web.Files.Services.WCFService.ItemList1[TItem] objectIds) [0x0009c] in :0 2021-10-01 11:43:57,136 ERROR [1104] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 11:43:57,148 ERROR [1104] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 11:50:06,719 ERROR [1083] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 11:50:06,722 ERROR [1083] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 11:50:24,171 ERROR [1023] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 11:50:24,171 ERROR [1023] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 11:52:36,141 ERROR [1083] ASC.Files - System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 2021-10-01 11:53:41,250 ERROR [1023] ASC.Files - System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 2021-10-01 11:57:34,126 ERROR [1101] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 11:57:34,128 ERROR [1101] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 11:58:01,737 ERROR [1120] ASC.Files - System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 2021-10-01 12:01:54,725 ERROR [1135] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:01:54,736 ERROR [1135] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 12:02:07,565 ERROR [1023] ASC.Files - ASC.Files.Core.ProviderInfoArgumentException: Provider id not found or you have no access at ASC.Files.Thirdparty.Sharpbox.SharpBoxDaoSelector.GetProviderInfo (System.Int32 linkId) [0x00025] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxDaoSelector.GetInfo (System.Object objectId) [0x0004a] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxDaoSelector.GetFolderDao (System.Object id) [0x00000] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.ProviderDao.ProviderFolderDao.GetFolder (System.Object folderId) [0x00008] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Web.Files.Services.WCFService.FileStorageServiceController.GetFolderItems (System.String parentId, System.Int32 from, System.Int32 count, ASC.Files.Core.FilterType filter, System.Boolean subjectGroup, System.String ssubject, System.String searchText, System.Boolean searchInContent, System.Boolean withSubfolders, ASC.Files.Core.OrderBy orderBy) [0x00026] in :0 ASC.Files.Core.ProviderInfoArgumentException: Provider id not found or you have no access at ASC.Files.Thirdparty.Sharpbox.SharpBoxDaoSelector.GetProviderInfo (System.Int32 linkId) [0x00025] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxDaoSelector.GetInfo (System.Object objectId) [0x0004a] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.Sharpbox.SharpBoxDaoSelector.GetFolderDao (System.Object id) [0x00000] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Files.Thirdparty.ProviderDao.ProviderFolderDao.GetFolder (System.Object folderId) [0x00008] in <48d75057ac064af0bad48e57ffab21c9>:0 at ASC.Web.Files.Services.WCFService.FileStorageServiceController.GetFolderItems (System.String parentId, System.Int32 from, System.Int32 count, ASC.Files.Core.FilterType filter, System.Boolean subjectGroup, System.String ssubject, System.String searchText, System.Boolean searchInContent, System.Boolean withSubfolders, ASC.Files.Core.OrderBy orderBy) [0x00026] in :0 2021-10-01 12:03:26,114 ERROR [1134] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:03:26,117 ERROR [1134] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 12:03:39,587 ERROR [1118] ASC.Files - System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 2021-10-01 12:05:07,844 ERROR [1121] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:05:07,844 ERROR [1121] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 12:05:33,075 ERROR [1143] ASC.Files - System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Files.FileHandler.CreateFileFromUri (ASC.Files.Core.Folder folder, System.String fileUri, System.String fileTitle) [0x0008a] in :0 at ASC.Web.Files.FileHandler.CreateFile (System.Web.HttpContext context) [0x00100] in :0 2021-10-01 12:06:07,410 ERROR [1135] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:06:07,412 ERROR [1135] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 12:06:58,041 ERROR [1148] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:06:58,041 ERROR [1148] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 12:33:50,677 ERROR [1167] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:33:50,680 ERROR [1167] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 12:34:43,215 ERROR [1176] ASC.Files - DocService command error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.GetRequestStream () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.CommandRequest (System.String documentTrackerUrl, ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String documentRevisionId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta, System.String signatureSecret) [0x000f0] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.Command (ASC.Web.Core.Files.DocumentService+CommandMethod method, System.String docKeyForTrack, System.Object fileId, System.String callbackUrl, System.String[] users, ASC.Web.Core.Files.DocumentService+MetaData meta) [0x00056] in :0 2021-10-01 12:34:43,218 ERROR [1176] ASC.Files - System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 System.Exception: File editing start error at ASC.Web.Files.Services.WCFService.FileStorageServiceController.StartEdit (System.String fileId, System.Boolean editingAlone, System.String doc) [0x00129] in :0 2021-10-01 13:52:35,599 ERROR [1271] ASC.Files - Healthcheck DocService check error System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <88f564ea69dd4dc8ba9bf979e48d5996>:0 at ASC.Web.Core.Files.DocumentService.HealthcheckRequest (System.String healthcheckUrl) [0x00029] in :0 at ASC.Web.Files.Services.DocumentService.DocumentServiceConnector.CheckDocServiceUrl () [0x00011] in :0

vmarcheev avatar Oct 01 '21 15:10 vmarcheev

Hello,

Same issue here with docker communituserver:12.5.2.1848 and documentserver:7.5.0.1

This is a blocking issue, as looking for a solution for opening local storage files... I added a webdav server for my local files, thinking this was the Magic solution... Anyone knowing where to look in the code? I started a code review to solve this bug but for the moment without success...

gaynicolas avatar Nov 06 '23 18:11 gaynicolas