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Restore doesn't work

Open dslengel opened this issue 4 years ago • 6 comments

Hello again,

I have a problem concerning the restore. Here is the screenshot og my german version:

Screenshot 2021-08-19 151403

You helped me out once with the same problem. Thank you, Dirk

dslengel avatar Aug 19 '21 13:08 dslengel

Hi @dslengel Are you sure this is not the same problem as in this issue #276 ?

Carazyda avatar Aug 19 '21 15:08 Carazyda

Yes, you are right. You've written: "You can try to drop the backup_backup table in the Mysql database and then try to open the Restore tab again. Just make a pre-backup of the table."

Please let me know, wether this here would be the right way:

Screenshot 2021-08-19 180037

Thankx

dslengel avatar Aug 19 '21 16:08 dslengel

In MySQL WorkBench you need to select a "Trucate Table...", i've descired it in this comment https://github.com/ONLYOFFICE/CommunityServer/issues/276#issuecomment-864454077.

Carazyda avatar Aug 19 '21 16:08 Carazyda

Thanks! I did it. Why is it so, that I have to truncate this special table?

Liebe Grüße, Dirk Büchin

Am Do., 19. Aug. 2021 um 18:41 Uhr schrieb Mike Grunin < @.***>:

In MySQL WorkBench you need to select a "Trucate Table...", i've descired it in this comment #276 (comment) https://github.com/ONLYOFFICE/CommunityServer/issues/276#issuecomment-864454077 .

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dslengel avatar Aug 19 '21 17:08 dslengel

Because the problem is in one of the backup records that are stored in this table. One of the records could not be read therefore an error occurred.

Carazyda avatar Aug 20 '21 08:08 Carazyda

Ok, thanks!

Mike Grunin @.***> schrieb am Fr. 20. Aug. 2021 um 10:40:

Because the problem is in one of the backup records that are stored in this table. One of the records could not be read therefore an error occurred.

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-- Mit himmlischen Grüßen, Dirk Büchin

DSL-Engel Dirk Büchin Rathausstr. 4 66125 Saarbrücken 0681-6865005 (Tel) 0681-6865006 (Fax) www.dsl-engel.de

dslengel avatar Aug 20 '21 08:08 dslengel