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[17.0] mail_tracking: Cc/Bcc not tracked when followers are disabled (with mail_disable_follower_notification)

Open melissalateb opened this issue 6 months ago • 4 comments

Module

mail_tracking

Describe the bug

When using mail_tracking in combination with modules that disable follower behavior (e.g. mail_disable_follower_notification they alter message flow), Cc and Bcc recipients added via mail_compose_cc_bcc are not tracked at all in the mail.tracking.email model.

To Reproduce

Affected versions: 17.0

Steps to reproduce the behavior:

  1. Install mail_tracking, mail_compose_cc_bcc, and mail_disable_follower_notification
  2. Compose a message with recipients in Cc or Bcc
  3. Enable "Disable Followers Notification"
  4. Send the message

Expected behavior Even if followers are disabled, Cc and Bcc recipients should be tracked by mail_tracking, since they are explicitly selected by the sender and should be auditable.

Additional context With disabled followers notification

Image

Image

Without disabled followers notification

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ps: [email protected] is Administrator

melissalateb avatar Jun 04 '25 12:06 melissalateb

@trisdoan

melissalateb avatar Jun 17 '25 14:06 melissalateb

Hello @chienandalu , any idea?

trisdoan avatar Jun 20 '25 07:06 trisdoan

Sorry, nothing comes to my mind 😕

chienandalu avatar Jun 20 '25 07:06 chienandalu

Hello @melissalateb, There is a fix, thanks to @norlinhenrik, I just backported to 17.0, could you please test if the issue persists https://github.com/OCA/social/pull/1674

trisdoan avatar Jun 26 '25 05:06 trisdoan