mail composer can't send BCC

[josopu]

Module

mail_composer_cc_bcc_account

Describe the bug

Cannot send BCC when sending an email.

To Reproduce

Affected versions: 17.0

Steps to reproduce the behaviour:

1. Add bcc
2. Send email

Expected behaviour The mail to be sent to the to and bcc. It's only sent to to.

[agent-z28]

https://github.com/OCA/social/issues/1591

[josopu]

#1591

This is a PR for v16.0, does it apply for v17.0 too? Thanks!

[trisdoan]

#1591

This is a PR for v16.0, does it apply for v17.0 too? Thanks!

I am working on forwarding that patch to 17.0. Will ping you when it's done

[agent-z28]

#1591

This is a PR for v16.0, does it apply for v17.0 too? Thanks!

I am working on forwarding that patch to 17.0. Will ping you when it's done

The v17 Code-Base is diffrent, so it can not be applied exactly that way. If help is needed let me know.

It will be here:

https://github.com/OCA/social/blob/17.0/mail_composer_cc_bcc/models/mail_mail.py#L27C23-L27C45

[trisdoan]

@agent-z28 @josopu Actually, there is an improvement in 17.0 in https://github.com/OCA/social/pull/1494, waiting for reviewing

I tested that version and the issue does not persist

[josopu]

Actually, there is an improvement in 17.0 in #1494, waiting for reviewing

@trisdoan any updates on this? Thanks for your help

[trisdoan]

Hello @josopu, the PR is merged

[melissalateb]

Hello, I'm currently facing the same issue on Odoo 17.0 with the mail_composer_cc_bcc_account module — BCC recipients are not receiving emails.

I saw that PR #1494 was mentioned as fixing the issue, and that it has been merged. Can you confirm if this is now fully functional in 17.0 with the latest version of the module? Or is there any additional step needed to enable proper BCC delivery?

Thanks a lot for your help and for the great work on this module.

[josopu]

It is patched and working. You need to pull and update the module for it to work.

[melissalateb]

Hello @josopu,

Thank you for your feedback — I’ve seen that the issue related to CC and BCC recipients is supposedly fixed.

However, after testing, I noticed that it only works when the "Followers of the document" checkbox is ticked at the time of sending the email. If this box is not checked, CC and BCC recipients do not receive the email.

This box added by module : mail_optional_follower_notification

Could it be that the module disabling followers is incompatible with the one handling CC and BCC?

I'll attach some screenshots shortly to demonstrate the behavior.

Thanks in advance for your follow-up.

[melissalateb]

Hello @josopu, Did you have time to check the issue I mentioned just before? Let me know if you need anything from my side.

[josopu]

@melissalateb I bet you might need to open a new issue as it is not the same problem as this one. Btw I’m not a developer on this project