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[15.0] mail_composer_cc_bcc: Mail tracking fails after installing

Open linuxivan opened this issue 2 years ago • 2 comments

When u use mail_composer_cc_bcc the module mail_tracking stops working correctly and when you send an email from any place the tracking appears with a block signal.

Before installing: image

After installing: image

Module

mail_composer_cc_bcc

linuxivan avatar Nov 29 '23 08:11 linuxivan

This is a limitation of the tracking method. When you cc multiple recipients, they all get the same tracking pixel.

Mouseover the first one to see tracking status of the e-mail. Since it is impossible to tell who opened the mail, there is no tracking information for those users.

I think what's needed is a connector module that adds a toggle between CC and tracking, including better display on CC'd e-mails that better indicates when individual tracking is not available.

TTPBruce avatar Feb 13 '24 16:02 TTPBruce

fyi mail_composer_cc_bcc has been refactored in 17.0 to introduce compatibility with mail_tracking, if you have a bit of time your review is welcome ;-) https://github.com/OCA/social/pull/1312

nilshamerlinck avatar Mar 04 '24 04:03 nilshamerlinck

There hasn't been any activity on this issue in the past 6 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days. If you want this issue to never become stale, please ask a PSC member to apply the "no stale" label.

github-actions[bot] avatar Sep 01 '24 12:09 github-actions[bot]