OCA
Email matching fails when addresses contain uppercase letters
Module
fetchmail_attach_from_folder
Bug Description
Emails containing uppercase letters in the address are not linked to partner records.
Steps to reproduce the issue
Configure a folder to attach emails to partners based on the email field.
Save a partner with an email address in uppercase ([email protected]) and/or another in lowercase ([email protected]).
Drop an email into the monitored folder with the same address but in a different case (e.g., [email protected]).
Notice that no match is found, even though the address exists in Odoo.
Expected Behavior
The matching should be case-insensitive, so that:
[email protected] [email protected] [email protected] are all treated as the same address.
Additional Context
Odoo version: 18 IMAP/Email server: Gmail
This issue prevents emails with uppercase/mixed-case addresses from being attached to the correct partners, even when the address exists in Odoo.
