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Odoo modules for managing a HelpDesk system

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I have detected in the "helpdesk.ticket.team" model the "default_project_id" field appears duplicate. This field already appears in the "helpdesk_mgmt_project" module from which it inherits. Also, in the view "helpdesk_team_view.xml" it...

approved

I request a review of this migration. I hope everything is in order. Thank you!

stale

This module allows to set a helpdesk dashboard in project dashboard group.

This module allows you to associate a property to a ticket.

MIgrating helpdesk_mgmt_fieldservice to 16.0 version

Portal Ticket Follower ====================== This module adds the posibilty to add followers to a helpdesk ticket from the helpdesk form at the website portal. Usage ===== To make it work...

approved
ready to merge

This module adds a wizard to merge helpdesk tickets.

Multi-company compatibility Example of use case with `helpdesk_mgmt_timesheet`: - Create a team with no company defined. - Create a project A for company A. - Create a project B for...

- Disable "Required Category" in helpdesk settings ![image](https://github.com/user-attachments/assets/e6bc7821-e307-4b1c-bb84-00801a89e581) - Create a ticket by /new/ticket with empty category ![error](https://github.com/user-attachments/assets/a275ab6f-fb87-4483-8b0c-dbf282de911a) Get File "/mnt/data/odoo-addons-dir/helpdesk_mgmt/controllers/main.py", line 73, in _prepare_submit_ticket_vals int(kw.get("category")) ValueError: invalid literal for...

Internal projects are not displayed in project default view as they are meant to store time off and similar timesheet lines.