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[16.0][FIX] add parnter_id.email controle on ticket to send message

Open emiliesoutiras opened this issue 6 months ago • 2 comments

To send a message on a tcket, if ticket have partner_id without email and partner_email is set, partner_email is ignore in recipients and send message mail is empty

emiliesoutiras avatar Jun 17 '25 17:06 emiliesoutiras

@meta-it and @kev-roche

emiliesoutiras avatar Jun 17 '25 17:06 emiliesoutiras

hi @emiliesoutiras could you also consider https://github.com/OCA/helpdesk/pull/784/files ?

flotho avatar Jul 22 '25 11:07 flotho

There hasn't been any activity on this pull request in the past 4 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days. If you want this PR to never become stale, please ask a PSC member to apply the "no stale" label.

github-actions[bot] avatar Nov 23 '25 12:11 github-actions[bot]