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New imported Products can't be purchased

Open aignermi opened this issue 9 years ago • 5 comments

Hi,

I imported new products from our Shop over the weekend and wanted to create purchase orders for some today and I noticed that I can't select those. I investigated a little bit and the only difference that I see to the products that were imported before from our Shop is that the new ones have no Variant (the ones before had all 1 Variant which is the same as the father product). The new products in Magento are from the same type as the old ones.

Can someone please explain that behavior to me and help me fix it?

Thanks, Michael

aignermi avatar Oct 12 '15 09:10 aignermi

Can you check the product states on Magento, if they are disabled, the products are imported as active = False.

guewen avatar Oct 12 '15 11:10 guewen

The products were created last week in Magento with status disabled, we launched the products then yesterday and turned them to active. So I guess the products have been synced as disabled. How can I solve this, as this is our normal behavior for new products? Thanks!

aignermi avatar Oct 12 '15 11:10 aignermi

You probably just have to sync the products again if you set them to 'enabled' meanwhile.

guewen avatar Oct 12 '15 11:10 guewen

Can you tell me which properties have to change on the magento side that they will be picked up again on the next sync?

aignermi avatar Oct 12 '15 11:10 aignermi

updated_at should be more recent than the last synchro date

guewen avatar Oct 12 '15 11:10 guewen