nwb-guide icon indicating copy to clipboard operation
nwb-guide copied to clipboard

NWB guide does not see remote network location

Open abisi opened this issue 7 months ago • 4 comments

Describe the issue

Hello, I wanted to try out NWB guide to browse my collection of .nwb files but I had an issue. Using Windows 11, I have a remote network location mounted to my file system where all my NWB files are. For some reasons, my app, whether installed system-wide or just for me, cannot see that remote location. I have a "Location is not available error". How to get around this? The PC is connected to the network and location hasn't moved.

Thanks, Axel

Image

Steps to Reproduce

  • After "Click to choose file", the error appears when clicking on a remote folder in the file system.
  • Dragging file located in these folders has no effect.

Operating System

Windows 11

GUIDE Version

1.0.5

Code of Conduct

Yes

Did you confirm this issue was not already reported?

Yes

abisi avatar May 14 '25 15:05 abisi

Thank you for the bug report @abisi . Could you please clarify - are you encountering this error when selecting NWB files to use in the "Explore" (Neurosift) function of NWB GUIDE, Validate function, Upload function, or some combination of those?

rly avatar May 14 '25 16:05 rly

Hello, all of those indeed.

abisi avatar May 14 '25 16:05 abisi

I am also seeing this or a related issue. I cannot see remote network folders when adding OpenEphys as a data source in my pipeline and trying to set the folder path. This effectively blocks my use of GUIDE, as I have vastly more data than I could plausibly fit on my local machine. Changing the Windows Firewall settings to allow GUIDE to communicate on Domain, Public, and Private networks does not change anything.

johnmbarrett avatar Sep 04 '25 22:09 johnmbarrett

Hi @johnmbarrett . Thanks for the report. I understand how this is not ideal for your use of GUIDE. Unfortunately this will require some time to support and we are low on bandwidth at the moment. While we work on this, I recommend that you look into using NeuroConv, which provides many utilities for converting data from OpenEphys and other systems to NWB with little code required.

rly avatar Sep 08 '25 23:09 rly