Toxic-Cogs icon indicating copy to clipboard operation
Toxic-Cogs copied to clipboard

Reacticket Feature Idea: Auto Close Inactive Tickets

Open vertyco opened this issue 3 years ago • 2 comments

[P]reacticketset postmessagecreation settimeout 2 hours

  • enabling this would automatically close a ticket if no one has typed in it for 2 hours.
  • admin can use 0 to disable it
  • option to halt the timeout on a per-ticket basis just in case an admin wants to keep a ticket open

vertyco avatar May 21 '21 13:05 vertyco

I've actually been thinking about this feature for a while since most people will literally just won't talk when creating or a ticket or a ticket will stall. I would have a time like 24 hours instead of 2.

Shmnel avatar Jun 01 '21 14:06 Shmnel

or maybe even a command to close old tickets; [p]reacticket closeold <hours>

CruxCraft avatar Nov 01 '21 22:11 CruxCraft