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[Bug] Failed to restore all data

Open Jacob1Tm opened this issue 2 years ago • 3 comments

Description All 104 apps i tried to restore failed to restore data

Steps To Reproduce

  1. Start Restoring Data
  2. Wait ~30s
  3. All apps fails

Expected behavior Restore Succeed

Screenshots Screenshot_20231211-221430_Neo Backup_1

System Information(please complete the following information):

  • Device: Redmi Note 12 4g NFC (topaz)
  • Android Version: 13
  • ROM: crDroid 9.9
  • App's Version: 8.3.4

Additional Notes

Backup was made on the same device just 1 or 2 hours ago.

Jacob1Tm avatar Dec 11 '23 21:12 Jacob1Tm

So you had them encrypted, right? Could you please recheck your password

machiav3lli avatar Dec 12 '23 01:12 machiav3lli

So you had them encrypted, right? Could you please recheck your password

nope i didn't use encryption

Jacob1Tm avatar Dec 13 '23 07:12 Jacob1Tm

check if

  • the files are *.tar.gz (no .enc)
  • if you can open them with an archiver
  • the files are not empty

hg42 avatar Dec 14 '23 17:12 hg42

we got no answer...

additional, there were fixes in this area, NB is now autodetecting the format by looking for combinations of the extensions. Also the error messages were improved in case of encryption failing. Feel free to reopen this if it still happens.

hg42 avatar Oct 09 '24 14:10 hg42