rtx-remix icon indicating copy to clipboard operation
rtx-remix copied to clipboard

[Runtime Bug]: HL2 RTX Remix Runtime Error

Open ThOrCSYT opened this issue 6 months ago • 5 comments

Describe the bug

RTX Remix Error! My System has Ryzen 5600 And 5060 Ti 16GB DDR4 RAM 16GB I am facing an issue with game I don't have any fps issue I have everything on ultra with DLSS ON FG x3 currently using 1080p resolution.

when I load into ravenholm map after few minutes later my game crashes and it shows an error: https://ibb.co/217Cqj4j

any idea? https://ibb.co/0yNwjmy4

How do you reproduce the bug?

I am not sure what is happening I have more than 100 fps with FG x3 and DLSS On My VRAM Is enough to run this game at ultra settings. My Nvidia Drivers Are Up to date also I verify game files but this still happening.

What is the expected behavior?

The runtime should...

Version

x.x.x

Logs

bridge32.log bridge64.log remix-dxvk.log

Crash dumps

NvRemixBridge.exe_20250530_105029.dmp

NvRemixBridge.exe_20250525_015938.dmp NvRemixBridge.exe_20250529_025912.dmp NvRemixBridge.exe_20250529_123014.dmp

No response

Media

No response

ThOrCSYT avatar May 28 '25 21:05 ThOrCSYT

While I would expect 16 GB of VRAM to be enough to run the game at those settings, have you tried lowering the texture quality down a bit in the user graphics settings? If that stops the crash from happening then that may suggest that it's something memory related (as the memory allocation error hints that it may be something like that) and potentially something we should look into (perhaps some sort of memory leak or issue with the texture streaming if it's using up all 16 GB of vram somehow).

anon-apple avatar May 29 '25 00:05 anon-apple

Yes, I did that but It's still same as before but only one error appears it says: post your logs on nvidia remix issues github which I did already here. Half-Life 2 RTX Steam Page recommended 4070 as we all know 4070 has 12GB VRAM And 5060Ti Has a bit more which helps in most vram demanding games.

That's the error I am getting right now after reducing my graphics settings: https://ibb.co/0yNwjmy4

I tested at ultra 1440p / 1080p then I changed to high 1080p but it doesn't help at all.

ThOrCSYT avatar May 29 '25 05:05 ThOrCSYT

REMIX-4217 for tracking. From reading the logs, Remix is attempting to write a crash dump but failing for an unknown reason. The crash dump would be located in the .trex folder. If it happens again and a crash dump appears, please attach it to this ticket.

NV-DM avatar May 29 '25 20:05 NV-DM

REMIX-4217 for tracking. From reading the logs, Remix is attempting to write a crash dump but failing for an unknown reason. The crash dump would be located in the .trex folder. If it happens again and a crash dump appears, please attach it to this ticket.

It's happening every time when game introduce father grigori I tried to noclip in the entire map my game instantly crashed. What is the reason that causing that unknown error? I just bought 5060 Ti 16GB OC Edition recently to play HL2 RTX at 1080p ultra settings in the future but looks like something is preventing me from playing it. I have attached multiple crash dump files into the ticket please check it out.

First Error Video: https://youtu.be/ejns95p6G14?si=z3RrW_r7lciBmxOc Second time this error appeared: https://ibb.co/0yNwjmy4

ThOrCSYT avatar May 31 '25 18:05 ThOrCSYT

I have same pc and same problem

Coreli0 avatar Jun 07 '25 21:06 Coreli0