rtx-remix icon indicating copy to clipboard operation
rtx-remix copied to clipboard

[Runtime Bug]: RemixSample freezing after trying to capture scene for it (not responding)

Open jacksphere-logger opened this issue 11 months ago • 3 comments

Describe the bug

yes so since im new to it i wanted to try out rtx remix by opening the rtxsample i wanted to capture scene but its not responding for me as it shows 0 progress and it freeze as well

i have to 2 bugs as well

How do you reproduce the bug?

  • go to the file Rtx-remix/deps/rtx_runtime/sample/ then open the Remixsample application
  • Alt + X to open the developer menu then go to enhancements
  • then capture scene

What is the expected behavior?

Image

for most people it will work but for me it ending up taking time more than needed and so i would have to shut down the application

Image

Version

1.0.0

Logs

remix-dxvk.log im not sure if the logs would help but there was also another bug when i only wanted to "capture assets only" this however was not freezing but it crashed showing this message

Image

Crash dumps

No response

Media

No response

jacksphere-logger avatar Mar 29 '25 19:03 jacksphere-logger

I assume it was installed somewhere under Program Files, correct? If so, you could copy-paste the sample folder somewhere else and try the capturing/remixing process from there OR you could start the sample with admin rights

xoxor4d avatar Mar 30 '25 07:03 xoxor4d

Hi @jacksphere-logger - checking in to see if you've been able to troubleshoot per the previous comment, and if it's resolved the issue for you. Thanks!

NV-LL avatar Apr 14 '25 17:04 NV-LL

Hey @jacksphere-logger - checking in again to see if you've been able to resolve the issue per a previous comment. We'd also like to inform you of our stale ticket policy, specifically that this ticket will be closed as 'went stale' if it does not receive a response in the next 2 weeks. Please let us know!

NV-LL avatar Apr 28 '25 15:04 NV-LL

I'm getting the same error

Gbuz avatar Aug 10 '25 20:08 Gbuz

Hey @Gbuz - since this ticket is closed, will you please open a new one with your specific details? Please also include any logs and .DMP files (should be in the .trex folder if there are any) so we can better troubleshoot the issue. Thanks!

NV-LL avatar Aug 11 '25 14:08 NV-LL