NVIDIAGameWorks
[Runtime Bug]: Capture Scene - crash
Describe the bug
RemixSample.exe when I try to click the "Capture Scene" button, the application freezes and nothing happens. I was trying to install runtime files in the Source Engine. The Capture Scene button just won't be pressed there, although the RTX REMIX interface works in the game.
My video card is an RTX 4070. The drivers are up to date. I downloaded RTX REMIX Through the standard Nvidia app.
What is the expected behavior?
The runtime should...
Version
x.x.x
Logs
Crash dumps
No response
Media
the solution for RemixSample.exe : You just need to select the administrator rights before launching. For the Source Engine, the problem remained in place, even with the rights, nothing happens when you click on the button.
Hi @Smelt1993 - would you please retry this on the latest runtime build and let us know if the problem with Source games persists for you? If it does, please send us any logs and .DMP files you have (.DMPs will be in the .trex folder) to help us troubleshoot. Thanks!
Hey @Smelt1993 - checking in to see if you have attempted this again per the comment above and if you can provide any .DMP files if the crash persists. We'd also like to inform you of our stale ticket policy, specifically that this ticket will be closed as "went stale" if it does not receive a response in the next 2 weeks. Thank you!