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[Runtime Bug]: Half life 2 RTX - DxvkInstance: Failed to create instance

Open Bizzy-SS opened this issue 11 months ago • 4 comments

Describe the bug

can not start a game

bridge32.log bridge64.log remix-dxvk.log

How do you reproduce the bug?

can not start game

What is the expected behavior?

The runtime should...

Version

I do not know

Logs

No response

Crash dumps

No response

Media

No response

Bizzy-SS avatar Mar 22 '25 14:03 Bizzy-SS

Remix seems to be unable to create a Vulkan instance in this case due to it lacking some pretty basic extensions. Can you try updating your GPU driver if it is not already up to date? Also it may help to know which GPU you're attempting to run this with in case updating the driver doesn't fix it.

anon-apple avatar Mar 24 '25 20:03 anon-apple

Internal ticket: REMIX-4097

pkristof avatar Apr 07 '25 15:04 pkristof

@Bizzy-SS

If you have an RTX GPU - 20 series or higher try installing a different/newer driver and confirm the driver was accepted - you can see that by not seeing any warnings in display adapters category in Device Manager.. It's possible your driver is not working correctly. Second if you have another GPU in the system, like an iGPU as part of a CPU, try forcing HL2 RTX to run on your RTX GPU. There should be an option selecting GPU preference in Windows Graphics Settings to do that.

The above helped for the same issue for another user https://github.com/NVIDIAGameWorks/rtx-remix/issues/820#issuecomment-2784800380

pkristof avatar Apr 07 '25 22:04 pkristof

Hi @Bizzy-SS - checking in to see if you've been able to attempt a driver reinstall, per the previous comment. We'd also like to inform you of our stale ticket policy, specifically that this ticket will be closed as 'went stale' if it does not receive a response in the next 2 weeks. Thank you!

NV-LL avatar Apr 22 '25 14:04 NV-LL

Hi @Bizzy-SS - checking in to see if you've been able to attempt a driver reinstall, per the previous comment. Thank you!

NV-LL avatar Jun 09 '25 15:06 NV-LL