NVIDIAGameWorks
[Runtime Bug]: Hard crash on HL2 RTX after rendering a few frames
Describe the bug
After starting Half-Life 2 RTX, a few frames of the main menu screen are rendered, after which my PC hard crashes. No BSOD, no visible errors, just a sudden freeze and a reboot.
How do you reproduce the bug?
Run Half-Life 2 Rtx.
What is the expected behavior?
No response
Version
Unsure
Logs
The logs seem to contain little to no info about the crash as the final log seems to always differ.
In one instance the game crashed at the exact same moment as a log was being streamed to remix-dxvk.log, resulting in a half written log, followed by corrupted characters (though I lost that log file).
I also checked event viewer to see if I can catch any logs made by Nvidia drivers, but found nothing relevant.
bridge32.log bridge64.log remix-dxvk.log
Crash dumps
The crash is so sudden that no dumps are generated.
Media
No response
Can you try enabling gpu dumps and see if a .nv-gpudmp gets generated on crash?
To enable GPU crash dumps uncomment/remove hashtag in #dxvk.enableAftermath = True in dxvk.conf prior to launching the game,
Then after the crash share *.nv-gpudmp file and contents of ShaderDebugInfo\ in the root folder of the game along with remix logs. Double check the timestamps are from the run of the crash.
Same thing on mine, RTX 4090 newest drivers, 3900x, newest win11 pro, and every time I get to the main menu, a few second later before I can click anything my whole pc hard reboots. I can’t seem to find any logs either, it’s so fast.
@pkristof Hey, sorry for the late response. Enabling the config does nothing. No extra files were generated in the root dir. I also updated the game and the Nvidia drivers, but that didn't change much either.
bridge32.log bridge64.log remix-dxvk.log
Just in case, here is the full config file (changed the file extension for github)
Hey @slxdy - we think this may have been addressed in a recent driver update. Would you please update your graphics driver and try launching the game again? If it does still crash, please check for a crash dump again too, and let us know. Thanks!
Hey, sorry for not keeping the thread up to date. At some point there was a driver update that did fix the issue for me.
Thanks for the support
I ended up updating my efi/bios and it started working with the current drivers at the time. Maybe the drivers fixed it as well. Had a 3900X with an ASUS board and the bios update fixed my problem without new drivers.