NVIDIAGameWorks
[Toolkit bug]: AI Tools PBR material generation fails with error trying to use a Linux binary on Windows
Contact Details (Optional)
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Describe the bug
I've been trying to import textures from a game capture into the AI Tools tab of RTX Remix. When I click Add to Queue, it seems to start something in the background but then I get an error message like this:
It says that it's trying to reference libnvidia-ml.so.1 which is a Linux binary! Not sure how someone managed to compile code into a Windows binary that referenced this :-P
How do you reproduce the bug?
- Drag a DDS file into the AI Tools tab (PBR Material Generation).
- Click Add to Queue.
What is the expected behavior?
Presumably it should upscale and generate materials without failing.
Version
1.0.0
Logs
No response
Capture and Project Files
No response
Media
No response
I'm on an RTX 3070 Ti for AI acceleration, and the CPU is a Threadripper 7960X.
Thank you! That should be supported... Please reproduce the crash and upload the Toolkit Logs so we can take a look at those and try to figure out what the cause is :)
Not sure if the logs will help, but I can do you one better and take a process dump of kit.exe while it's in this failure. It appears to be a bug in a Python library being used by the program. Note that if you can't determine how to prevent the Python library from trying to load a Linux binary you can also use the SetErrorMode API to set SEM_FAILCRITICALERRORS which prevents the dialog from showing up (and hanging kit.exe) when LoadLibrary fails for this kind of bug. Windows defaults to showing a dialog for this kind of error since typically library load problems happen very early in the app execution and would otherwise be invisible and impossible to debug for most users
Hi @zhuman - checking in to see if you're still able to reproduce this issue. We'd also like to inform you of our stale ticket policy, namely that we will close this ticket as 'went stale' if it doesn't receive an update in the next 2 weeks. Thank you!
Hi, unfortunately I won't have time to get back to that for a while, so likely this will be closed then. If I eventually do repro again I will reopen.
I have that same error rtx 3060 12GB
edit : error pops, but for some reason program still generate texture.
Hi @v1d4r1992 - will you please open a new ticket for your issue? Please include any logs and the details of the error you're receiving. Thanks!