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[Runtime Bug]: Remix 1.0 crashing via new d3d9.dll in .trex folder

Open RangaBricks opened this issue 11 months ago • 2 comments

Describe the bug

Updated remix to continue working on Bridge Commander.

As this is a DX7 game, it uses a ddraw.dll wrapper from ElishaCloud's repository. RTX crashes on boot with an application error message

No dump files are created.

[11:30:22.136] err: The RTX Remix Runtime has encountered an unexpected issue. The application will close. [11:30:22.136] err:
[11:30:22.136] err: Please collect any: [11:30:22.136] err: *.log files in <application_directory>/rtx-remix/logs/ [11:30:22.136] err: *.dmp files next to the application or in the .trex folder [11:30:22.136] err: and report the error at https://github.com/NVIDIAGameWorks/rtx-remix/issues. [11:30:22.558] err: ...server-side D3D9 device creation failed with: no response from server.

Replacing d3d9.dll from the last main release fixes this, and the game boots.

How do you reproduce the bug?

Copy over the updated remix files into the project folder and overwrite existing files. Did a control check with a fresh install and had the same issue.

Game launches if Dd7to9 is set to 0 or if any DXwrappers are not present.

What is the expected behavior?

The expected behavior is for the game to load.

Version

1.0.0.0

Logs

dxwrapper-stbc.log

Crash dumps

No response

Media

No response

RangaBricks avatar Mar 14 '25 01:03 RangaBricks

Additional logs

bridge32.log bridge64.log remix-dxvk.log

RangaBricks avatar Mar 18 '25 08:03 RangaBricks

Narrowing this down. So far the game runs with the latest release of bridge

bridge-remix-f0c6e48-128-release.zip

and

dxvk-remix-928e93b-702-debugoptimized.zip

dxvk-remix builds that work: 702, 708, 709

dxvk-remix that don't work: 721 onwards.

Image

Image

RangaBricks avatar Mar 18 '25 12:03 RangaBricks

Hey @RangaBricks - would you please provide more detailed repro instructions for this issue? Specifically, a link to the .dll you mentioned in the original post for DX7 conversion. Also, to clarify - when you say "copy updated Remix files into the project folder", do you mean the game's install folder? Thanks!

NV-LL avatar Jul 21 '25 22:07 NV-LL

Hi again @RangaBricks - checking in to see if you can provide us more detailed repro instructions, per the last comment. If we can attempt a repro, we can try to help with this issue. We'd also like to inform you of our stale ticket policy, namely that this ticket will be closed as 'went stale' if it does not receive a response in the next 2 weeks. Thank you!

NV-LL avatar Aug 04 '25 19:08 NV-LL