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[Runtime Bug]: The Sims 3 Invalid Camera

Open jfletch1511 opened this issue 1 year ago • 5 comments

Describe the bug

The Sims 3 boots up and I am able to enter the initial menus. Upon loading a savegame or attempting to start a new game, I am able to get all the way to the end of the load screen and then the game crashes.

The error seems to relate to the "valid camera" and an "unknown interface".

How do you reproduce the bug?

Download RTX remix and add to The Sims 3/Game/Bin. Launch Game via TS3.exe Game Launches through to the main menu and you are able to load a save file/start a new game. Once the second loading screen completes, the game then crashes before rendering anything.

What is the expected behavior?

The user should be able to load up a save without the game crashing.

Version

0.5.1

Logs

d3d9.log NvRemixBridge.log TS3W_d3d9.log

Crash dumps

No response

Media

No response

jfletch1511 avatar Jun 13 '24 22:06 jfletch1511

Thanks for reaching out. Was a .DMP file created in either the The Sims 3/Game/Bin folder or the The Sims 3/Game/Bin/.trex folder?

NV-LL avatar Jul 03 '24 22:07 NV-LL

@jfletch1511 - checking back in to see if you can provide a .DMP file for the crash you're seeing. Also, we want to let you know about our stale ticket policy, and that if we don't receive an update in 2 weeks we will close this ticket as went-stale.

NV-LL avatar Jul 24 '24 23:07 NV-LL

Hi @NV-LL could you give me a few more days to replicate this? I will need to redo this and can have a look this weekend. Thanks

jfletch1511 avatar Jul 30 '24 20:07 jfletch1511

@jfletch1511 absolutely! Thanks for keeping us in the loop. I'll check back in next week if we don't hear from you first. :)

NV-LL avatar Jul 31 '24 14:07 NV-LL

Hi @jfletch1511 - checking in again to see if you've had a chance to look for the requested .DMP file after the game crashes. Thanks!

NV-LL avatar Aug 07 '24 23:08 NV-LL

Hi @jfletch1511 - we're going to close this ticket as 'went-stale' as it hasn't gotten a response in the past two weeks as noted above. If you are able to recheck and provide a .DMP file for the crash, please reopen this ticket and let us know.

NV-LL avatar Aug 22 '24 15:08 NV-LL