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Frozen monitor and eventual crash when opening Steam on Ubuntu 24.04

Open uyha opened this issue 5 months ago • 6 comments

NVIDIA Open GPU Kernel Modules Version

570.169

Please confirm this issue does not happen with the proprietary driver (of the same version). This issue tracker is only for bugs specific to the open kernel driver.

  • [ ] I confirm that this does not happen with the proprietary driver package.

Operating System and Version

Description: Ubuntu 24.04.2 LTS

Kernel Release

Linux 6.14.0-24-generic #24~24.04.3-Ubuntu SMP PREEMPT_DYNAMIC Mon Jul 7 16:39:17 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Please confirm you are running a stable release kernel (e.g. not a -rc). We do not accept bug reports for unreleased kernels.

  • [x] I am running on a stable kernel release.

Hardware: GPU

GPU 0: NVIDIA GeForce RTX 5080 Laptop GPU (UUID: GPU-83a57f68-c8a4-b38c-555d-91d8cf646250)

Describe the bug

I have 2 monitors connected my laptop via an HDMI port and a display port. When opening Steam and Steam games, the monitors would freeze for a bit, and then the monitor connected to the display port would unfreeze and work normally. However, the monitor connected to the HDMI port would stay frozen. I can unfreeze it by going to "Settings" and change the monitor arrangement. However, the freeze would continue to occur when I play games and eventually crashes the system.

To Reproduce

  1. Install Ubuntu 24.04
  2. Open "Additional Drivers"
  3. Select the option Using NVIDIA driver (open kernel) metapackage from nvidia-driver-570-open (proprietary)
  4. Update all the packages
  5. Restart the machine
  6. Open Steam / Steam games.

Bug Incidence

Always

nvidia-bug-report.log.gz

nvidia-bug-report.log.gz

More Info

No response

uyha avatar Jul 18 '25 12:07 uyha

I have this issue too

utzuro avatar Jul 24 '25 23:07 utzuro

Same here

nvidia-bug-report.log.gz

gatti2602 avatar Aug 09 '25 00:08 gatti2602

In both reported logs, I did notice the following.

Aug 08 19:41:00 ngatti-Legion-5 kernel: nvidia-modeset: WARNING: GPU:0: Unable to read EDID for display device DP-4
Aug 08 19:41:00 ngatti-Legion-5 kernel: nvidia-modeset: WARNING: GPU:0: Unable to read EDID for display device DP-4

For the DisplayPort monitor, are you using some kind of adapter for native DisplayPort on a laptop GPU or does this laptop have native DisplayPort. Looking at the logs, I suspect this laptop is a Lenovo Legion 5 and Lenovo Legion 7 Pro?

Binary-Eater avatar Sep 07 '25 00:09 Binary-Eater

It has native display port its a Lenovo Legion 5i

Saludos, Nicolás Gatti.

El sáb, 6 de sept de 2025, 21:28, Rahul Rameshbabu @.***> escribió:

Binary-Eater left a comment (NVIDIA/open-gpu-kernel-modules#903) https://github.com/NVIDIA/open-gpu-kernel-modules/issues/903#issuecomment-3263310758

In both reported logs, I did notice the following.

Aug 08 19:41:00 ngatti-Legion-5 kernel: nvidia-modeset: WARNING: GPU:0: Unable to read EDID for display device DP-4 Aug 08 19:41:00 ngatti-Legion-5 kernel: nvidia-modeset: WARNING: GPU:0: Unable to read EDID for display device DP-4

For the DisplayPort monitor, are you using some kind of adapter for native DisplayPort on a laptop GPU or does this laptop have native DisplayPort. Looking at the logs, I suspect this laptop is a Lenovo Legion 5 and Lenovo Legion 7 Pro?

— Reply to this email directly, view it on GitHub https://github.com/NVIDIA/open-gpu-kernel-modules/issues/903#issuecomment-3263310758, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAUN4IXNH5BMQ6QSYFIMNJD3RN333AVCNFSM6AAAAACB2PNHEOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTENRTGMYTANZVHA . You are receiving this because you commented.Message ID: @.***>

gatti2602 avatar Sep 07 '25 00:09 gatti2602

I'm using the Lenovo Legion Pro 7i 10th gen. It has a native display port. However, the freezing does not happen on the monitor connected to the display port, rather the HDMI monitor.

uyha avatar Sep 07 '25 06:09 uyha

This currently still happens with 580.65.06.

uyha avatar Oct 16 '25 17:10 uyha