sui icon indicating copy to clipboard operation
sui copied to clipboard

Sui doc content issue or request Sui wallet **new**

Open Starlew77 opened this issue 2 years ago • 10 comments

New.

Logged into sui wallet its been zeroed ,all nft i have minted along with all nft rewards ethos game disappeared plus nft rewards , beefy game record disappeared plus all my activity disappeared please see attached photos

I will request further tokens and test all functions again just concerned that all my activity i have been doing with you is not being shown now :( if you a have any advice that would be great is this just ongoing bugs if you could advise please

kind regards

stephen

Thank you for taking the time to let us know about the issue or request. We triage all new issues and requests within 2 business days. We will follow up if we need additional information. 20221103_105401 ![20221103_105354](https://user-images.githubusercontent.com/116558527/199704259-130631ed-b53a- 20221103_105411 4065-bcba-043b58044d1b.jpg)

Starlew77 avatar Nov 03 '22 11:11 Starlew77

20221103_105354 activity missing aswell

Starlew77 avatar Nov 03 '22 11:11 Starlew77

Sorry i have just tried to request more tokens but it wont allow me to get any i get this error message please advise 20221103_110532

Starlew77 avatar Nov 03 '22 11:11 Starlew77

Hi Steve, this is all normal and expected. Sui is still in test mode, so nothing in your wallet is real. With each release the Sui Devnet network resets all data and starts brand new. This means all of the coins, NFTs, activity, etc. in your wallet are deleted. You are unable to get more coins at the moment because there is an issue with the faucet. They are actively working on resolving this. As we get closer to a public Testnet there will be many updates that cause data wipes.

We announce releases in Discord. If you've not already joined, you can sign up and then follow the announcements, ask questions like this, and interact with the over 200K Sui community.

Cheers!

On Thu, Nov 3, 2022 at 4:07 AM Steve Lewis @.***> wrote:

Sorry i have just tried to request more tokens but it wont allow me to get any i get this error message please advise [image: 20221103_110532] https://user-images.githubusercontent.com/116558527/199705698-616b9d95-db5b-4f5b-851a-73341859929a.jpg

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1301941981, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2DYR7NM24IPUSBLII76DCDWGOMH7ANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were assigned.Message ID: @.***>

randall-Mysten avatar Nov 03 '22 16:11 randall-Mysten

20221103_221137 20221103_221216 20221103_221106

Starlew77 avatar Nov 03 '22 22:11 Starlew77

error in placing bet then when try and refresh and use does not place bet takes fee

Starlew77 avatar Nov 03 '22 22:11 Starlew77

20221103_222353 20221103_222345

now the app and wallet dont connect properly no bet error

Starlew77 avatar Nov 03 '22 22:11 Starlew77

This is an issue with the site. A new release came out yesterday, so it takes a day or two for sites to update to the newest version.

On Thu, Nov 3, 2022 at 3:30 PM Steve Lewis @.***> wrote:

[image: 20221103_222353] https://user-images.githubusercontent.com/116558527/199846483-be759c64-2fec-4ba9-a9b7-686295ed2b5d.jpg [image: 20221103_222345] https://user-images.githubusercontent.com/116558527/199846495-e68e3f47-a331-4f84-807d-f36165f0bafb.jpg

now the app and wallet dont connect properly no bet error

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302748273, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2DYR7IOWWPENHO4AT7EP2LWGQ4GZANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were assigned.Message ID: @.***>

randall-Mysten avatar Nov 03 '22 22:11 randall-Mysten

Cool thank you sorry should of giving more time before I tested it for you , just wish I could learn more tech stuff my back ground non tech though I loved to lean so hope this is helping 👍

On Thu, 3 Nov 2022, 22:49 Randall-Mysten, @.***> wrote:

This is an issue with the site. A new release came out yesterday, so it takes a day or two for sites to update to the newest version.

On Thu, Nov 3, 2022 at 3:30 PM Steve Lewis @.***> wrote:

[image: 20221103_222353] < https://user-images.githubusercontent.com/116558527/199846483-be759c64-2fec-4ba9-a9b7-686295ed2b5d.jpg

[image: 20221103_222345] < https://user-images.githubusercontent.com/116558527/199846495-e68e3f47-a331-4f84-807d-f36165f0bafb.jpg

now the app and wallet dont connect properly no bet error

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302748273, or unsubscribe < https://github.com/notifications/unsubscribe-auth/A2DYR7IOWWPENHO4AT7EP2LWGQ4GZANCNFSM6AAAAAARWAJWJ4

. You are receiving this because you were assigned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302764181, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVP2CD4JWHOVFHY2FLSTWGQ6QBANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you authored the thread.Message ID: @.***>

Starlew77 avatar Nov 03 '22 23:11 Starlew77

Appreciate the feedback. Consider setting up a full node: https://docs.sui.io/devnet/build/fullnode

On Thu, Nov 3, 2022 at 4:05 PM Steve Lewis @.***> wrote:

Cool thank you sorry should of giving more time before I tested it for you , just wish I could learn more tech stuff my back ground non tech though I loved to lean so hope this is helping 👍

On Thu, 3 Nov 2022, 22:49 Randall-Mysten, @.***> wrote:

This is an issue with the site. A new release came out yesterday, so it takes a day or two for sites to update to the newest version.

On Thu, Nov 3, 2022 at 3:30 PM Steve Lewis @.***> wrote:

[image: 20221103_222353] <

https://user-images.githubusercontent.com/116558527/199846483-be759c64-2fec-4ba9-a9b7-686295ed2b5d.jpg

[image: 20221103_222345] <

https://user-images.githubusercontent.com/116558527/199846495-e68e3f47-a331-4f84-807d-f36165f0bafb.jpg

now the app and wallet dont connect properly no bet error

— Reply to this email directly, view it on GitHub <https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302748273 , or unsubscribe <

https://github.com/notifications/unsubscribe-auth/A2DYR7IOWWPENHO4AT7EP2LWGQ4GZANCNFSM6AAAAAARWAJWJ4

. You are receiving this because you were assigned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302764181, or unsubscribe < https://github.com/notifications/unsubscribe-auth/A3ZIVP2CD4JWHOVFHY2FLSTWGQ6QBANCNFSM6AAAAAARWAJWJ4

. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302773812, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2DYR7PHGQZCHZDHY45WWLLWGRANBANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were assigned.Message ID: @.***>

randall-Mysten avatar Nov 03 '22 23:11 randall-Mysten

Hi

Thank you for getting back to me

Yes I will attempt to set this up I will contact if I have any issues

Kind regards

Stephen 🙏

On Thu, 3 Nov 2022, 23:13 Randall-Mysten, @.***> wrote:

Appreciate the feedback. Consider setting up a full node: https://docs.sui.io/devnet/build/fullnode

On Thu, Nov 3, 2022 at 4:05 PM Steve Lewis @.***> wrote:

Cool thank you sorry should of giving more time before I tested it for you , just wish I could learn more tech stuff my back ground non tech though I loved to lean so hope this is helping 👍

On Thu, 3 Nov 2022, 22:49 Randall-Mysten, @.***> wrote:

This is an issue with the site. A new release came out yesterday, so it takes a day or two for sites to update to the newest version.

On Thu, Nov 3, 2022 at 3:30 PM Steve Lewis @.***> wrote:

[image: 20221103_222353] <

https://user-images.githubusercontent.com/116558527/199846483-be759c64-2fec-4ba9-a9b7-686295ed2b5d.jpg

[image: 20221103_222345] <

https://user-images.githubusercontent.com/116558527/199846495-e68e3f47-a331-4f84-807d-f36165f0bafb.jpg

now the app and wallet dont connect properly no bet error

— Reply to this email directly, view it on GitHub < https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302748273 , or unsubscribe <

https://github.com/notifications/unsubscribe-auth/A2DYR7IOWWPENHO4AT7EP2LWGQ4GZANCNFSM6AAAAAARWAJWJ4

. You are receiving this because you were assigned.Message ID: @.***>

— Reply to this email directly, view it on GitHub <https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302764181 , or unsubscribe <

https://github.com/notifications/unsubscribe-auth/A3ZIVP2CD4JWHOVFHY2FLSTWGQ6QBANCNFSM6AAAAAARWAJWJ4

. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302773812, or unsubscribe < https://github.com/notifications/unsubscribe-auth/A2DYR7PHGQZCHZDHY45WWLLWGRANBANCNFSM6AAAAAARWAJWJ4

. You are receiving this because you were assigned.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1302778340, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVP46LQSF4CEOEY2OTU3WGRBJRANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you authored the thread.Message ID: @.***>

Starlew77 avatar Nov 07 '22 20:11 Starlew77

Hi Randall

I'm really sorry iv not been able to do anything at moment

I'm having issues with my pc at moment I was setting up the node and my computer has broke somehow and said that the connection not secure to set up node , I am trying to arrange to upgrade the computer and get correct security in place but due to my position and as your prob aware the cost of living at present has caused a delay in this I'm stuck currently ,

it's so frustrating and i appriciate the opportunity to work with your platform as I want to learn and work within this industry and with my sales and marketing background I feel I can contribute a great deal i was hoping becoming one of your nodes would allow me to work with you guys once we were up and running regarding a project/business I want to build and explore for the meterverse and allinging shop to run in real world as your aware I'm not technically savy as its a new industry but I belive this industry has a massive future, so i want to be involved and your projections great and I belive has potential to be a market leader 😀

Once I can get this sorted, Is there anyone there i can liase with to help me make sure everything is done correctly for the setup and running of the node for your network

Kind regards

Stephen

On Fri, 18 Nov 2022, 18:07 Randall-Mysten, @.***> wrote:

Closed #5813 https://github.com/MystenLabs/sui/issues/5813 as completed.

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#event-7846262758, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVP5PYESURF6YTJYODZTWI7AWJANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you authored the thread.Message ID: @.***>

Starlew77 avatar Nov 19 '22 09:11 Starlew77

Hi @Starlew77 , what was the specific error message? I don't think it means you need to upgrade your hardware. I set up a node on a laptop - I wouldn't use it for a production environment and it would probably be slow after a while unless I had a lot of memory, but you can just run a local network to try it out. There are lots of helpful people in Discord too.

randall-Mysten avatar Nov 21 '22 02:11 randall-Mysten

Hi Randall

Unfortunately I was advised not to use discord with any machine I want to do business on due to previous data attacks on myself 🤦‍♂️

But If you don't mind me asking what type of pc would be best for running nodes as its looking like I need to upgrade my current machine and what would you say is the best security/antiviris software to install that works well with your network and any further security measures that I van put in place so I can Explore building my own project with your network once this is up and running,

Am sorry for all questions but as said im quite a novice on the tech side amd want to make sure everything is fully secure

Kind regards

Stephen

On Mon, 21 Nov 2022, 02:46 Randall-Mysten, @.***> wrote:

Hi @Starlew77 https://github.com/Starlew77 , what was the specific error message? I don't think it means you need to upgrade your hardware. I set up a node on a laptop - I wouldn't use it for a production environment and it would probably be slow after a while unless I had a lot of memory, but you can just run a local network to try it out. There are lots of helpful people in Discord too.

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1321381262, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVP35AFSCJZY2X7RRAO3WJLPAZANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were mentioned.Message ID: @.***>

Starlew77 avatar Nov 22 '22 16:11 Starlew77

Sure, no worries. It depends on what kind of node you want to run. To just try it out, you could run a local network and use the CLI to run command on a low end machine. Mac is the simplest to set up and configure if you don't use a Linux VM. Windows also works. You can run a full node on a mid range computer, we just updated suggested hardware to a 10-core CPU with 32 GB and 1 TB drive space. That is sufficient to run a node for testing but may not be for a persistent full node. If you want to run a full node on the network over time you'll need a higher end computer with 1TB+ of free storage initially. We haven't quite determined minimum and suggested reqs as we're still testing to determine that.

For security software, I have not heard of any issues with any of the most common apps/services out there. I suggest reading reviews and analysis to choose the one you use.

randall-Mysten avatar Nov 22 '22 16:11 randall-Mysten

Hi Randall

Thats great, thank you for the information really helpful I will have a look around I'm more familiar with windows over a mac , but simpler the better

Thank you again for info

Steve

On Tue, 22 Nov 2022, 16:46 Randall-Mysten, @.***> wrote:

Sure, no worries. It depends on what kind of node you want to run. To just try it out, you could run a local network and use the CLI to run command on a low end machine. Mac is the simplest to set up and configure if you don't use a Linux VM. Windows also works. You can run a full node on a mid range computer, we just updated suggested hardware to a 10-core CPU with 32 GB and 1 TB drive space. That is sufficient to run a node for testing but may not be for a persistent full node. If you want to run a full node on the network over time you'll need a higher end computer with 1TB+ of free storage initially. We haven't quite determined minimum and suggested reqs as we're still testing to determine that.

For security software, I have not heard of any issues with any of the most common apps/services out there. I suggest reading reviews and analysis to choose the one you use.

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1323966722, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVPYDPVD42XEQZJZTE63WJT2GXANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were mentioned.Message ID: @.***>

Starlew77 avatar Nov 22 '22 22:11 Starlew77

Hello Randall

Sorry for delay again, I'm definitely interested in running a full node and im meeting a potential investor tomorrow with regards to my own project and trying to gain funding for the machine needed for this and as your prob aware its not cheap 🤦‍♂️ ,

I did have one question with regards to the quantum computer era that's upon us ,

A number of chains i.e alogrand , ada have implemented changes to there network recently , as apparently quatum computers can cause major security issues and can even break blockchain , I know a number of new chains have not compensated for this possible future problem , its prob a silly question and again remember I'm not a tech guy 😀 but it's important for my own project going forward and something I think quite important for future success.

I hope to know how I can move forward towards the end of week, I can imagine how busy you are so sorry for the questions but as said I hope to build a great working relationship with you helping to promote the sui brand

Kind regards

Stephen

On Tue, 22 Nov 2022, 16:46 Randall-Mysten, @.***> wrote:

Sure, no worries. It depends on what kind of node you want to run. To just try it out, you could run a local network and use the CLI to run command on a low end machine. Mac is the simplest to set up and configure if you don't use a Linux VM. Windows also works. You can run a full node on a mid range computer, we just updated suggested hardware to a 10-core CPU with 32 GB and 1 TB drive space. That is sufficient to run a node for testing but may not be for a persistent full node. If you want to run a full node on the network over time you'll need a higher end computer with 1TB+ of free storage initially. We haven't quite determined minimum and suggested reqs as we're still testing to determine that.

For security software, I have not heard of any issues with any of the most common apps/services out there. I suggest reading reviews and analysis to choose the one you use.

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1323966722, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVPYDPVD42XEQZJZTE63WJT2GXANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were mentioned.Message ID: @.***>

Starlew77 avatar Nov 28 '22 15:11 Starlew77

Also do you have a direct email we can liase via or does it need to come through github 👍

On Mon, 28 Nov 2022, 15:56 Steve Lewis, @.***> wrote:

Hello Randall

Sorry for delay again, I'm definitely interested in running a full node and im meeting a potential investor tomorrow with regards to my own project and trying to gain funding for the machine needed for this and as your prob aware its not cheap 🤦‍♂️ ,

I did have one question with regards to the quantum computer era that's upon us ,

A number of chains i.e alogrand , ada have implemented changes to there network recently , as apparently quatum computers can cause major security issues and can even break blockchain , I know a number of new chains have not compensated for this possible future problem , its prob a silly question and again remember I'm not a tech guy 😀 but it's important for my own project going forward and something I think quite important for future success.

I hope to know how I can move forward towards the end of week, I can imagine how busy you are so sorry for the questions but as said I hope to build a great working relationship with you helping to promote the sui brand

Kind regards

Stephen

On Tue, 22 Nov 2022, 16:46 Randall-Mysten, @.***> wrote:

Sure, no worries. It depends on what kind of node you want to run. To just try it out, you could run a local network and use the CLI to run command on a low end machine. Mac is the simplest to set up and configure if you don't use a Linux VM. Windows also works. You can run a full node on a mid range computer, we just updated suggested hardware to a 10-core CPU with 32 GB and 1 TB drive space. That is sufficient to run a node for testing but may not be for a persistent full node. If you want to run a full node on the network over time you'll need a higher end computer with 1TB+ of free storage initially. We haven't quite determined minimum and suggested reqs as we're still testing to determine that.

For security software, I have not heard of any issues with any of the most common apps/services out there. I suggest reading reviews and analysis to choose the one you use.

— Reply to this email directly, view it on GitHub https://github.com/MystenLabs/sui/issues/5813#issuecomment-1323966722, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3ZIVPYDPVD42XEQZJZTE63WJT2GXANCNFSM6AAAAAARWAJWJ4 . You are receiving this because you were mentioned.Message ID: @.***>

Starlew77 avatar Nov 28 '22 20:11 Starlew77

You can use [email protected]

randall-Mysten avatar Nov 29 '22 03:11 randall-Mysten