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[BUG] App crashes immediately upon opening on windows 11

Open DembaDiack opened this issue 3 months ago • 0 comments

Describe the bug

Trying to install an app called guanxe , when i try to open it it crashes immeadiately, not sure why.

Steps to reproduce the issue

  1. Download the app from this link
  2. Install and Open (crashes immediately)

Expected behaviour

The app should open

Downloaded Build Of WSA

WSA_2407.40000.4.0_x64_Release-Nightly-with-magisk-29.0.29000.-stable-GApps-13.0

Windows build number

Version 10.0.26100 Build 26100

PC Specification

OS Name Microsoft Windows 11 Pro Version 10.0.26100 Build 26100 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name <REMOVED> System Manufacturer Dell Inc. System Model Precision 5680 System Type x64-based PC System SKU 0C11 Processor 13th Gen Intel(R) Core(TM) i7-13800H, 2500 Mhz, 14 Core(s), 20 Logical Processor(s) BIOS Version/Date Dell Inc. 1.23.1, 8/15/2025 SMBIOS Version 3.6 Embedded Controller Version 1.21 BIOS Mode UEFI BaseBoard Manufacturer Dell Inc. BaseBoard Product 0637RC BaseBoard Version A00 Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.26100.1" User Name <REMOVED> Time Zone Greenwich Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.6 GB Available Physical Memory 3.49 GB Total Virtual Memory 33.6 GB Available Virtual Memory 15.4 GB Page File Space 18.0 GB Page File C:\pagefile.sys Kernel DMA Protection On Virtualization-based security Running Virtualization-based security Required Security Properties Base Virtualization Support Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization Virtualization-based security Services Configured Hypervisor enforced Code Integrity, Secure Launch, SMM Firmware Measurement Virtualization-based security Services Running Hypervisor enforced Code Integrity, Secure Launch, SMM Firmware Measurement, Hypervisor-Enforced Paging Translation App Control for Business policy Enforced App Control for Business user mode policy Off SMM Isolation Level Firmware Protection Version Three Automatic Device Encryption Support Elevation Required to View A hypervisor has been detected. Features required for Hyper-V will not be displayed.

Additional context

Attached is a log file that should contain the info for the crash for com.guanxe.guanxeprime 20251009132345.log

DembaDiack avatar Oct 09 '25 13:10 DembaDiack