USB 3 hard drive enclosure with SSD not detected on reboot

[nschimme]

I noticed that with my Asus CN60 that it is unable to detect USB 3 hard drive enclosures on reboot. In order to detect the hard drive enclosure I need to physically unplug it and plug it back in for it to be detected by the Ubuntu 20.04.

The hard drive enclosure is powered by the JMS578 chipset and I've flashed it to run the latest firmware. This problem does not occur on any other PCs which leads me to believe it is a UEFI BIOS issue tied to the Chromeboxes.

[MrChromebox]

the first-gen Chromeboxes have somewhat flaky USB ports, especially the front two. Which port(s) have you tried using? IME, the rear ones work better for external storage devices.

[nschimme]

No success on either front and rear ports

[nschimme]

$ dmesg | grep -i usb
[    0.173349] ACPI: bus type USB registered
[    0.173349] usbcore: registered new interface driver usbfs
[    0.173349] usbcore: registered new interface driver hub
[    0.173349] usbcore: registered new device driver usb
[    0.668528] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    0.668570] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[    0.668596] uhci_hcd: USB Universal Host Controller Interface driver
[    0.668803] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[    0.670034] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.04
[    0.670039] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.670043] usb usb1: Product: xHCI Host Controller
[    0.670046] usb usb1: Manufacturer: Linux 5.4.0-29-generic xhci-hcd
[    0.670049] usb usb1: SerialNumber: 0000:00:14.0
[    0.670215] hub 1-0:1.0: USB hub found
[    0.670967] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[    0.670972] xhci_hcd 0000:00:14.0: Host supports USB 3.0 SuperSpeed
[    0.671011] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.04
[    0.671016] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.671019] usb usb2: Product: xHCI Host Controller
[    0.671022] usb usb2: Manufacturer: Linux 5.4.0-29-generic xhci-hcd
[    0.671025] usb usb2: SerialNumber: 0000:00:14.0
[    0.671139] hub 2-0:1.0: USB hub found
[    1.828997] usb 1-2: new high-speed USB device number 2 using xhci_hcd
[    1.849745] usb 1-2: New USB device found, idVendor=11b0, idProduct=6298, bcdDevice= 1.08
[    1.849758] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    1.849765] usb 1-2: Product: SNA-DC/U
[    1.849770] usb 1-2: Manufacturer: Kingston
[    1.849775] usb 1-2: SerialNumber: 38313132464C594E53202020
[    1.976984] usb 1-4: new full-speed USB device number 3 using xhci_hcd
[    2.126419] usb 1-4: string descriptor 0 read error: -22
[    2.126429] usb 1-4: New USB device found, idVendor=04ca, idProduct=3007, bcdDevice= 0.01
[    2.126433] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    2.253050] usb 1-6: new full-speed USB device number 4 using xhci_hcd
[    2.403587] usb 1-6: New USB device found, idVendor=04f2, idProduct=1338, bcdDevice= 1.02
[    2.403607] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    2.403610] usb 1-6: Product: USB Wireless HID Receiver
[    2.403613] usb 1-6: Manufacturer: Chicony
[    2.409642] usb-storage 1-2:1.0: USB Mass Storage device detected
[    2.409807] scsi host4: usb-storage 1-2:1.0
[    2.409987] usbcore: registered new interface driver usb-storage
[    2.411621] usbcore: registered new interface driver uas
[    2.426977] usbcore: registered new interface driver usbhid
[    2.426983] usbhid: USB HID core driver
[    2.432110] input: Chicony USB Wireless HID Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/0003:04F2:1338.0001/input/input2
[    2.489222] hid-generic 0003:04F2:1338.0001: input,hidraw0: USB HID v1.11 Keyboard [Chicony USB Wireless HID Receiver] on usb-0000:00:14.0-6/input0
[    2.489529] input: Chicony USB Wireless HID Receiver Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:04F2:1338.0002/input/input3
[    2.549212] input: Chicony USB Wireless HID Receiver System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:04F2:1338.0002/input/input4
[    2.549310] input: Chicony USB Wireless HID Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:04F2:1338.0002/input/input5
[    2.549450] hid-generic 0003:04F2:1338.0002: input,hiddev0,hidraw1: USB HID v1.11 Device [Chicony USB Wireless HID Receiver] on usb-0000:00:14.0-6/input1
[    2.549635] input: Chicony USB Wireless HID Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:04F2:1338.0003/input/input6
[    2.549749] hid-generic 0003:04F2:1338.0003: input,hidraw2: USB HID v1.11 Mouse [Chicony USB Wireless HID Receiver] on usb-0000:00:14.0-6/input2
[    2.549891] hid-generic 0003:04F2:1338.0004: hiddev1,hidraw3: USB HID v1.11 Device [Chicony USB Wireless HID Receiver] on usb-0000:00:14.0-6/input3
[   10.517279] usbcore: registered new interface driver btusb
[   10.603599] usb 1-4: USB disconnect, device number 3
[   10.604334] usbcore: registered new interface driver ath3k
[   10.908994] usb 1-4: new full-speed USB device number 5 using xhci_hcd
[   11.058272] usb 1-4: string descriptor 0 read error: -22
[   11.058280] usb 1-4: New USB device found, idVendor=04ca, idProduct=3007, bcdDevice= 0.02
[   11.058283] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3

Then after I unplug the enclosure and plug it back in:

$ dmesg | grep -i usb | tail -n 7
[   11.058283] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  157.941056] usb 2-3: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[  157.962229] usb 2-3: New USB device found, idVendor=152d, idProduct=0578, bcdDevice=31.02
[  157.962233] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  157.962235] usb 2-3: Product: USB to ATA/ATAPI Bridge
[  157.962237] usb 2-3: Manufacturer: JMicron
[  157.962239] usb 2-3: SerialNumber: 0123456789ABCDEF

[MrChromebox]

I'm not sure if it's a hardware issue or a coreboot issue, but it's not a Tianocore/UEFI issue.

I do have a new test build which reworks the boot device detection and may work better, shoot me an email if you'd like to test -- mrchromebox at gmail

[moriel5]

It's probably a hardware/firmware issue with the SATA to USB case.

I'm having similar issues with mine (also Orico, also a JMicron chip, however it is USB-C with support (USB-wise, SATA3 will never reach it) for 10Gbt/s), and the issues persist with other PCs as well (am able to run an old SATA2 Momentus 250GB HDD (0.45A), which sometimes unmounts, but not a 1TB SATA3 SpinPoint HDD (0.85A), while Seagate's 1TB Barracuda (1A) works just as well as the aforementioned 250GB HDD).

[arthurlt]

I'm having a similar issue with USB hubs on my CN60. I've tried both (USB2 and USB3 hubs) in all 4 USB ports and tried resetting the USB controller link, but the only thing that works is unplugging and plugging back in the hub after the system is booted.

Running lsusb or searching dmesg doesn't even show the hub until it's been physically unplugged and re-plugged.

USB3 hub is an Asmedia ASM107x USB2 hub is some no-name vendor swag thing