virtual-display-rs
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Multiple driver installations / control app fails to start
A common theme I've been seeing is:
Users try to install, then it fails, then they install the certificate, then try to install it again and it succeeds, but when they go back to use the control app, it doesn't connect.
If you go to device manager, you may see either multiple copies of "Virtual Display" or "Unknown Device".
To solve:
- Go to
Device Manager
- Expand
Display Adapters
If you see multiple copies of Virtual Display
:
- Right click on every other copy of
Virtual Display
, clickUninstall device
. DO NOT clickattempt to remove the driver for this device
- Leave only 1 copy of the
Virtual Display
. It should work fine now - You might have to also click "Update Driver" and choose it from the list
If you see Unknown Device
, for every one you see in the list:
- Right click on
Unknown Device
- Click
Uninstall device
- After getting rid of them all, Uninstall and reinstall driver
Alternatively, for any of these, just uninstall the software completely and follow the instructions for manually installing the driver.
Make sure the certificate is installed properly before running the installer!
Ref #26