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USB display and the built-in HDMI are not working simultaneously.

Open TempleV opened this issue 3 years ago • 51 comments

On my laptop, I have an external display HDMI port. The HDMI port works great. When I plugin only the USB Display port then this also works (Sometimes after 2 minutes it goes into the black screen then again I need to plug off and plugin). But when I plug in 2 monitors one with the built-in HDMI port another with the USB Display then the only HDMI port works. The USB Display is not working if the HDMI is connected. It shows the black screen. USB display and the built-in HDMI are not working simultaneously.

System Specifications: Laptop: Asus Processors: Intel® Core™ i7-8750H CPU @ 2.20GHz Graphics:

  • Intel® UHD Graphics 630
  • NVIDIA GeForce GTX 1060

Log: image

TempleV avatar Dec 18 '21 12:12 TempleV

some wrong with dual gpu on win10

MindShow avatar Dec 18 '21 14:12 MindShow

Any idea how can I fix this?

TempleV avatar Dec 18 '21 14:12 TempleV

disable ether of two GPUs but i don‘t think it's a good diea

MindShow avatar Dec 23 '21 10:12 MindShow

Please, look into this issue and the software needs an update on this issue.

TempleV avatar Dec 23 '21 13:12 TempleV

Having the same issue, I disabled the Intel GPU and it didn't work.

Hopefully there is a fix soon, thank you!

frogidev avatar Jan 04 '22 19:01 frogidev

Same issue here on Win 11.

JDLeongomez avatar Jan 10 '22 14:01 JDLeongomez

this driver dependence Microsoft Indirect Display Driver,now there is no slolution

MindShow avatar Jan 12 '22 15:01 MindShow

Same issue here on Win 11.

try the new driver

MindShow avatar Jan 12 '22 15:01 MindShow

this driver dependence Microsoft Indirect Display Driver,now there is no slolution

try this System>Display>Graphics >MS USB Display Select Intel or NAVDIA

MindShow avatar Jan 12 '22 15:01 MindShow

It is not working. Please fix the issue. The USB Display is not working if the HDMI is connected. It shows the black screen. USB display and the built-in HDMI are not working simultaneously. Please try to find the solution, I need the fix very badly.

TempleV avatar Jan 12 '22 16:01 TempleV

this driver dependence Microsoft Indirect Display Driver,now there is no slolution

try this System>Display>Graphics >MS USB Display Select Intel or NAVDIA

Tried but not working.

TempleV avatar Jan 12 '22 16:01 TempleV

esta dependência do driver Microsoft Indirect Display Driver, agora não há slolution

tente este Sistema>Tela>Gráficos>MS USB Display Selecione Intel ou NAVDIA

Tentei mas não funcionou.

me too

help @MindShow

viniciusbenicio avatar Jan 14 '22 17:01 viniciusbenicio

@MindShow news please?

viniciusbenicio avatar Jan 20 '22 22:01 viniciusbenicio

@MindShow any news about the fix?

TempleV avatar Jan 25 '22 15:01 TempleV

@MindShow Do you have any idea if it will be possible to fix this in the future?

lucascsouza avatar Feb 22 '22 12:02 lucascsouza

Hey,

Unisntall then install(without usb to hdmi adapter plugged in)

after computer restarts plug in adapter then other hdmi. if that doesnt work go into your nvida control panel and change global settings to "auto select"

hope this helps :)

rand3920 avatar Feb 25 '22 22:02 rand3920

@rand3920 In which setting option in the Nvidia Control Panel need to change global settings to "auto select"? Can you provide a photo? This will fix the problem? USB display and the built-in HDMI will be working simultaneously? Did this work for you?

TempleV avatar Feb 26 '22 03:02 TempleV

Can confirm it doesn't work if there is a monitor plugged in in the laptop hdmi port. My setup is similar to OP's, but with an AMD integrated graphics card instead of Intel.

Switching stuff in the Nvidia control panel didn't solve this, BUT, if the laptop HDMI port is free, the USB-HDMI only works if it's set to integrated gpu.

So, in short, here's the situation:

  • Only one monitor plugged to USB-HDMI: works if the gpu config is set to auto-select or integrated graphics
  • One monitor plugged to USB-HDMI, and another monitor plugged into laptop's HDMI: Doesn't work no matter the setting.

@rand3920 I would also really like to know if the steps ins your comment solved the problem to you, because no luck here.

Edit: Just tested the adapter in another PC (with only one GPU), and works as expected (for a total of 3 monitors, one of them being a tablet drawing screen), so it's not a faulty unit.

pfjarschel avatar Mar 05 '22 19:03 pfjarschel

I literally bought this adapter to be able to have another screen on my high performance pc with dedicated graphics there is no solution please

appsleal avatar Mar 16 '22 00:03 appsleal

Update did not resolve my ticket issue help me https://github.com/MindShow/USBDisplay/issues/14

viniciusbenicio avatar Mar 16 '22 11:03 viniciusbenicio

same issue here

philippeoz avatar Mar 17 '22 18:03 philippeoz

Hi @TempleV and @pfjarschel ss

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops hdmi port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

rand3920 avatar Mar 17 '22 19:03 rand3920

@rand3920 It has worked here in some scenarios but not exactly what I want. Could you please try to close your laptop lid and check if the other two monitors will still work? When I try to do this here, the monitor connected to the USB Adapter stop working again

lucascsouza avatar Mar 17 '22 20:03 lucascsouza

@lucascsouza have you tried closing your laptop with your phone plugged in through the usb port that you currently have your hdmi to usb converter plugged into?

if your phone stops charging when you close the lid then you just have to change some settings in your computer to stop disabling usb ports when closing the lid.

Also theres a specific setting for your computer if using windows to do nothing when closing the lid

rand3920 avatar Mar 17 '22 20:03 rand3920

Hi @TempleV and @pfjarschel ss

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops usb port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

Thats nots work for me Win 11 I5 10300h Rtx 3050 laptop

appsleal avatar Mar 17 '22 21:03 appsleal

Hi @TempleV and @pfjarschel ss

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops usb port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

That didn't work here too. Win10 (I also tried on win11) AMD Ryzen 5 GTX 1650

philippeoz avatar Mar 17 '22 22:03 philippeoz

Hi @TempleV and @pfjarschel ss

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops hdmi port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

Yeah, I tried that, but it didn't work, at all. Guess it can be dependent on the rest of the hardware or OS as well (motherboard, etc). Could you please share your specs?

Mine is an ASUS TUF FX505DU laptop, with Nvidia GTX1660ti/AMD Vega GPUs and Ryzen 7 3750H processor, running Windows 11.

pfjarschel avatar Mar 18 '22 17:03 pfjarschel

Hi, same here, Laptop Video Specs: Intel UHD Graphics 630 & Nvidia Geforce GTX 1050

USB Display works fine using Intel GPU, but when local HDMI port is connected, USB Display software Crash, and restart every 3 to 4 secs.

Is this will be fixed, or i start to seek another hardware solution?

Thank You in advanced!

PS, i heve tried all solutions here, even Nvidia software forcing USB display to Intel UHD, but still the same issue.

tirolocop avatar Mar 21 '22 20:03 tirolocop

Hi, same here, Laptop Video Specs: Intel UHD Graphics 630 & Nvidia Geforce GTX 1050

USB Display works fine using Intel GPU, but when local HDMI port is connected, USB Display software Crash, and restart every 3 to 4 secs.

Is this will be fixed, or i start to seek another hardware solution?

Thank You in advanced!

PS, i heve tried all solutions here, even Nvidia software forcing USB display to Intel UHD, but still the same issue.

@tirolocop this is exactly what happens here, restart every 3 to 4 secs after plug the HDMI cable. I also started to look another hardware solutions, I saw a Wavlink adapter (UG17D1) working in a video.

philippeoz avatar Mar 21 '22 23:03 philippeoz

any news?

appsleal avatar Mar 25 '22 19:03 appsleal