MicrosoftEdge
[Problem/Bug]: Windows Explorer's Quick View stops working after previewing a PDF file with the Preview Pane
What happened?
After previewing a PDF file, when trying to access Quick Access, a loading bar shows up at the top and none of the Quick Access items are listed. After this Explorer starts behaving funky, like we can't open some files, we can't rename some files, we can rename some files but we can't see the new names until we right click -> Refresh. Our PDF software was updated 3 weeks ago, but this issue just came up on May 28th, when MSEdgeWebView2.exe was automatically updated to version 125.0.2535.67.
Importance
Blocking. My app's basic functions are not working due to this issue.
Runtime Channel
Stable release (WebView2 Runtime)
Runtime Version
125.0.2535.67
SDK Version
No response
Framework
----Please select----
Operating System
Windows Server
OS Version
Server 2016
Repro steps
Restarting Windows Explorer brings thing back to normal, but to brake things we just need to enable the Preview Pane in Windows Explorer if it's not already enabled, then previewing a PDF file (not a word document or an excel document, specifically a PDF file), then after the file preview is displayed in the Preview Pane, then we just need to try to access Quick Access in Windows Explorer.
On some of our computers we don't even have Microsoft Edge installed, so we'll probably just be uninstalling MSEdgeWebView2.exe
One more thing, this only seems to be happening with users that have redirected documents. I tried to reproduce the problem with a domain user that does not have redirected documents (vs a domain user with redirected documents) but I was not able to reproduce the problem.
Repros in Edge Browser
No, issue does not reproduce in the corresponding Edge version
Regression
No, this never worked
Last working version (if regression)
124.0.2478.80
What do you mean by redirected documents?
One more thing, this only seems to be happening with users that have redirected documents.
What do you mean by redirected documents?
One more thing, this only seems to be happening with users that have redirected documents.
Redirected documents as in Microsoft Folder Redirection.... I hope that explains it, but let me know if it doesn't.
Hi @rasec8711 I couldn’t reproduce the issue. It’s possible that my testing env is on Windows 11 where Quick Access folder has been removed from the left navigation pane. And I don't see any file rename/open issue after preview. Do you notice a similar issue happening on the desktop version of Windows(e.g., Windows 11)?
Redirected documents as in Microsoft Folder Redirection....
An example of "users that have redirected documents v.s. users that don't have" in your case is preferred.
To minimize the gap, can you upload a recording that demonstrates the issue?
