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Can items be recovered from an archive with auto-expanding archiving enabled?

Open jonwbstr opened this issue 3 years ago • 2 comments
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This "thing to consider" says we can't use "Recover Deleted Items" to recover an item. Can an administrator recover the item using a mailbox search or by any other means?

You can delete items in an auto-expanded storage area. However, you can't use the Recover Deleted Items feature to recover an item after auto-expanding archiving is enabled for a mailbox.


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jonwbstr avatar Sep 21 '22 15:09 jonwbstr

According to Enable auto-expanding archiving

... the only way to recover data is by using the Content search tool in the Microsoft Purview compliance portal to export the data from the mailbox and import to another mailbox.

jonwbstr avatar Sep 21 '22 21:09 jonwbstr

@jonwbstr Thank you for your feedback. You are right, One cannot recover items via the recovered deleted items feature (https://support.microsoft.com/en-us/office/recover-deleted-items-in-outlook-for-windows-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce#:~:text=In%20the%20Folder%20menu%2C%20select,Items%2C%20and%20then%20select%20OK.) when using auto expensing archive is enabled. However, Admins can restore it using the Content search tool in the Microsoft Purview compliance portal.

Hope this helps!

Thanks Sri

msbemba avatar Sep 26 '22 03:09 msbemba

@msbemba Thank you very much for the contribution and sharing this explanation. @jonwbstr Hope this comment is helpful for you. If you see a documentation update is required, please feel free to open an issue for the same. We proceed here to close it. Thanks for taking out some time to open the issue. Appreciate and encourage you to do the same in future also.

yogkumgit avatar Sep 26 '22 15:09 yogkumgit

@yogkumgit I do not understand your reply I opened a ticket pointing out a section in an article that i wanted to see updated. I provided you with a reference to how another article addresses the same topic so you could literally copy/paste the language into this article.

And... you're asking me if I see a documentation update.

How do I communicate the documentation update to you more clearly?

jonwbstr avatar Sep 26 '22 19:09 jonwbstr

@jonwbstr Thank you for your response. This issue was opened for a question and the same was answered. There are three other issues that you have opened citing reasons for document update and they are still open and worked upon

https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9799 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9797 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9800

Hope this helps!

Thanks Sri

msbemba avatar Sep 27 '22 05:09 msbemba

Yes, a question raised while reading the doc because the doc doesn't address it. Would you like me to open a separate ticket phrasing the doc update request in a different way?

On Tue, Sep 27, 2022, 1:41 AM Sriraman M S @.***> wrote:

@jonwbstr https://github.com/jonwbstr Thank you for your response. This issue was opened for a question and the same was answered. There are three other issues that you have opened citing reasons for document update and they are still open and worked upon

#9799 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9799 #9797 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9797 #9800 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9800

Hope this helps!

Thanks Sri

— Reply to this email directly, view it on GitHub https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9792#issuecomment-1259005483, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADXTPAFFDKJDSWIGLRKGZ2DWAKCIPANCNFSM6AAAAAAQSFSGBQ . You are receiving this because you were mentioned.Message ID: @.***>

jonwbstr avatar Sep 27 '22 12:09 jonwbstr

I can edit the title if you prefer?

On Tue, Sep 27, 2022, 8:30 AM Jon Webster @.***> wrote:

Yes, a question raised while reading the doc because the doc doesn't address it. Would you like me to open a separate ticket phrasing the doc update request in a different way?

On Tue, Sep 27, 2022, 1:41 AM Sriraman M S @.***> wrote:

@jonwbstr https://github.com/jonwbstr Thank you for your response. This issue was opened for a question and the same was answered. There are three other issues that you have opened citing reasons for document update and they are still open and worked upon

#9799 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9799 #9797 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9797 #9800 https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9800

Hope this helps!

Thanks Sri

— Reply to this email directly, view it on GitHub https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9792#issuecomment-1259005483, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADXTPAFFDKJDSWIGLRKGZ2DWAKCIPANCNFSM6AAAAAAQSFSGBQ . You are receiving this because you were mentioned.Message ID: @.***>

jonwbstr avatar Sep 27 '22 12:09 jonwbstr

@jonwbstr Thank you for your response. It is not required. The paragraph you are referring to discusses things to consider when using outlook or owa. So the search-mailbox cmdlet is for admins and adding that might create ambiguity.

image

As you pointed out in the next document about enabling auto-expanding archives, we have explained in detail how admins can search and recover.

Hope this helps!

Thanks Sri

msbemba avatar Sep 27 '22 12:09 msbemba

Hello @msbemba,

The paragraph you are referring to discusses things to consider when using outlook or owa. So the search-mailbox cmdlet is for admins and adding that might create ambiguity.

Okay, I'll continue advocating for the change I am seeking in #9799 which asks these two sections an administrator (yes I believe the intended audience for both articles is administrators) should be aware of in one article and not split between two articles.

jonwbstr avatar Sep 28 '22 01:09 jonwbstr

I was suggesting a change to the article to clarify that section. Hope this helps you understand why the ticket was open!

On Sun, Sep 25, 2022, 11:42 PM Sriraman M S @.***> wrote:

@jonwbstr https://github.com/jonwbstr Thank you for your feedback. You are right, One cannot recover items via the recovered deleted items feature ( https://support.microsoft.com/en-us/office/recover-deleted-items-in-outlook-for-windows-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce#:~:text=In%20the%20Folder%20menu%2C%20select,Items%2C%20and%20then%20select%20OK.) when using auto expensing archive is enabled. However, Admins can restore it using the Content search tool in the Microsoft Purview compliance portal.

Hope this helps!

Thanks Sri

— Reply to this email directly, view it on GitHub https://github.com/MicrosoftDocs/microsoft-365-docs/issues/9792#issuecomment-1257434663, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADXTPAHVVHSSBT6MBHKH453WAELSPANCNFSM6AAAAAAQSFSGBQ . You are receiving this because you were mentioned.Message ID: @.***>

jonwbstr avatar Oct 11 '22 07:10 jonwbstr