Cloudflare proxy status on autodiscover

[cicku]

Hi team,

• https://docs.microsoft.com/en-us/microsoft-365/admin/dns/create-dns-records-at-cloudflare?view=o365-worldwide

The article is great, but in Add the CNAME record required for Microsoft section, you present an image with proxy status to On:

I do not think this record can be proxied and it results to 521 error at Cloudflare.

Can you confirm?

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Document Details

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• ID: d6107c99-df0b-8a33-f291-086ea6fd5034
• Version Independent ID: 0ba87689-7a57-c3f8-af4b-3267c81b933d
• Content: Connect your DNS records at Cloudflare to Microsoft 365 - Microsoft 365 admin
• Content Source: microsoft-365/admin/dns/create-dns-records-at-cloudflare.md
• Service: o365-administration
• GitHub Login: @efrene
• Microsoft Alias: efrene

[cicku]

Also, your team has this record not proxied, but the example given is proxied:

;; ANSWER SECTION:
autodiscover.contosohelps2.com. 0       IN      CNAME   autodiscover.outlook.com.
autodiscover.outlook.com.       0       IN      CNAME   autod.ha-autod.office.com.
autod.ha-autod.office.com.      0       IN      CNAME   autod.ms-acdc-autod.office.com.
autod.ms-acdc-autod.office.com. 0       IN      A       52.96.32.8
autod.ms-acdc-autod.office.com. 0       IN      A       52.96.90.40
autod.ms-acdc-autod.office.com. 0       IN      A       52.96.109.152
autod.ms-acdc-autod.office.com. 0       IN      A       52.96.87.216

[yogkumgit]

@efrene Please help us in resolving this issue. Thanks

[cicku]

Any updates here?

[efrene]

@cicku, Thank you so much for your feedback on this article. I have not had the chance to look into this yet, but am in the process of following up on it. Sorry for the delay.