Video Streaming is unable to view.

[rajasekarM20jan]

Hi Team Microsoft, I tried the code which you have added for the group video conference but, I am unable to view the others streaming I tried by connecting with two different devices with two different acs token and on common meeting ID. I was able to hear only the voice but not able to see the visuals.

Can you please help me with your suggestions with this same method.

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Document Details

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• ID: 1f6c0b6e-a3b1-ed87-f673-4842029e498f
• Version Independent ID: 10cb7160-76d2-3f5c-3a6d-b9bbddc75d0e
• Content: Quickstart - Add video calling to your app (JavaScript) - An Azure Communication Services quickstart
• Content Source: articles/communication-services/quickstarts/voice-video-calling/get-started-with-video-calling.md
• Service: azure-communication-services
• Sub-service: calling
• GitHub Login: @tophpalmer
• Microsoft Alias: chpalm

[ManoharLakkoju-MSFT]

@rajasekarM20jan Thanks for your feedback! We will investigate and update as appropriate.

[fizampou]

Hi @rajasekarM20jan

For the JS sample you should subscribe to participant videos, create views and attach them to the DOM.

remoteParticipant.on('videoStreamsUpdated', e => {
      // Subscribe to new remote participant's video streams that were added.
      e.added.forEach(remoteVideoStream => {
          subscribeToRemoteVideoStream(remoteVideoStream)
      });
     ...
});

Are you doing that as shown here?

You can check this sample on Github specifically the part around:

 ...
 this.call.remoteParticipants.forEach(rp => this.subscribeToRemoteParticipant(rp));
 this.call.on('remoteParticipantsUpdated', e => { ... });

If you need further assistance, please share callid and sample code.

[rajasekarM20jan]

Hi Team, Thank you for the efforts you have out for the issue. Actually I need the help for me with the code for android not JS. Could you please help me with that? Thanks in advance.

On Wed, Feb 15, 2023, 03:33 Filippos Zampounis @.***> wrote:

Hi @rajasekarM20jan https://github.com/rajasekarM20jan

For the JS sample you should subscribe to participant videos, create views and attach them to the DOM.

remoteParticipant.on('videoStreamsUpdated', e => { // Subscribe to new remote participant's video streams that were added. e.added.forEach(remoteVideoStream => { subscribeToRemoteVideoStream(remoteVideoStream) }); ...});

Are you doing that as shown here https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-with-video-calling?pivots=platform-web#create-an-agent-from-the-user-access-token ?

You can check this sample on Github https://github.com/Azure-Samples/communication-services-web-calling-tutorial/blob/main/Project/src/ specifically the part around:

... this.call.remoteParticipants.forEach(rp => this.subscribeToRemoteParticipant(rp)); this.call.on('remoteParticipantsUpdated', e => { ... });

— Reply to this email directly, view it on GitHub https://github.com/MicrosoftDocs/azure-docs/issues/105136#issuecomment-1430435082, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3HDLJND7K4HADBHSLGZ7DLWXP6MHANCNFSM6AAAAAAUYRMJ5I . You are receiving this because you were mentioned.Message ID: @.***>

[Venkateshdodda-MSFT]

@fizampou Could you please take a look into the above customer queries and help us with your valuable insights on them

[sroons]

#reassign:garchiro7

[Bernice4Winners]

#please-close