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Legacy support?

Open LaudixGit opened this issue 2 years ago • 5 comments

Because ADU does not yet support Debian 11, I need to use Debian 10. However, the install step fails. E: Unable to locate package aziot-edge

The device is Raspberry Pi 4B 4GB. Using a new SD Card, I burned on the latest image for Debian 10. Once booted I ssh'd to the device and ran these commands:

sudo apt update
sudo apt -y full-upgrade
sudo reboot

hostnamectl

curl https://packages.microsoft.com/config/debian/10/packages-microsoft-prod.deb > ./packages-microsoft-prod.deb
sudo apt install ./packages-microsoft-prod.deb

sudo apt-get -y install aziot-identity-service
sudo apt-get -y install aziot-edge

see image for results image

What is the process to use the OS version required for Azure Device Updates?


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LaudixGit avatar Feb 09 '23 17:02 LaudixGit

Worth noting, same device, same SD card, but reimaged with Debian 11, works fine.

curl https://packages.microsoft.com/config/debian/11/packages-microsoft-prod.deb > ./packages-microsoft-prod.deb

Unfortunately, while the newest OS version is preferrable, it is unusable due to limitations of ADU.

LaudixGit avatar Feb 09 '23 17:02 LaudixGit

@LaudixGit Thanks for the feedback! We are currently investigating and will update you shortly.

AshokPeddakotla-MSFT avatar Feb 10 '23 02:02 AshokPeddakotla-MSFT

@LaudixGit

Unfortunately, while the newest OS version is preferrable, it is unusable due to limitations of ADU.

We apologies for the inconvenience caused.

@eshashah-msft Any help we can offer in this issue?

AshokPeddakotla-MSFT avatar Feb 14 '23 14:02 AshokPeddakotla-MSFT

Well, since you asked..... I was hoping you could lean on the ADU team to update their files - so that all products would target the same (current) version of the OS

LaudixGit avatar Feb 14 '23 16:02 LaudixGit

We have relayed the same as per your feedback from other issues which you have raised.

Regarding your specific issue,

Worth noting, same device, same SD card, but reimaged with[ Debian 11](https://downloads.raspberrypi.org/raspios_lite_arm64/images/raspios_lite_arm64-2022-09-26/2022-09-22-raspios-bullseye-arm64-lite.img.xz), works fine.
curl https://packages.microsoft.com/config/debian/11/packages-microsoft-prod.deb > ./packages-microsoft-prod.deb
Unfortunately, while the newest OS version is preferrable, it is unusable due to limitations of ADU.

As per the Azure IoT Edge supported platforms, Debian10 should work. This needs further investigation to find out the root cause. Please file a support request @ https://aka.ms/azsupt? If you do not have access to a support plan, please reach out @ [email protected] with a link to this Issue as well as your subscription ID and we can help get the support ticket opened for this issue.

AshokPeddakotla-MSFT avatar Feb 15 '23 16:02 AshokPeddakotla-MSFT

Thanks for the contribution on this GitHub Document.

We will now proceed to close this thread. If there are further questions regarding this matter, please tag me in your reply. We will gladly continue the discussion and we will reopen the issue.

Please also do visit Microsoft Q&A the home for technical questions and answers at Microsoft.

SatishBoddu-MSFT avatar Feb 15 '23 20:02 SatishBoddu-MSFT