Issue with WPJCleanUp script (Doesn't work)
Hello. I am trying to make the WPJCleanUp script to work but it doesn't seem to do anything. I've tried most of the things I know like run command as administrator and such but I can still see the Work account in the "Work or School" section. I am trying things out first on a Win10 Virtual Machine to see if the script work so I don't really know if it is the case, I highly doubt it.
Basically what I get step by step is that I download the zip and unzip to desktop. Then I run the WPJCleanUp script and it opens up command prompt for a split second like it's doing something and then automatically closes it self like it worked. Then I go back to the "Work or school" but I still see the account there unremoved.
Win10 version is 20H2 (OS build 19042.867)
Thanks in advance!
Document Details
⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.
- ID: e1375a9d-fa30-75a2-5aea-daca0e74f142
- Version Independent ID: c9510807-f261-5a24-0039-d6bf5ad630e5
- Content: Reset Microsoft 365 Apps for enterprise activation state - Office
- Content Source: Office/OfficeExperts/activation/reset-office-365-proplus-activation-state.md
- Service: o365-solutions
- GitHub Login: @MJP-MSFT
- Microsoft Alias: mattphil
- @Eric @.***> he wrote the latter part of the article and more familiar with WPJCleanup.
Matt Philipenko Sr. Customer Engineer – Microsoft 365 Apps Ranger Microsoft 365 Apps <Deployment/Servicing/Activation/> 10 Habits to create accessible contenthttps://blogs.microsoft.com/accessibility/10-habits-to-create-accessible-content/
From: Sigfús Már Viðarsson @.> Sent: Monday, April 26, 2021 8:10 AM To: MicrosoftDocs/OfficeDocs-Support @.> Cc: Matt Philipenko (OFFICE RANGER) @.>; Mention @.> Subject: [MicrosoftDocs/OfficeDocs-Support] Issue with WPJCleanUp script (Doesn't work) (#1301)
Hello. I am trying to make the WPJCleanUp script to work but it doesn't seem to do anything. I've tried most of the things I know like run command as administrator and such but I can still see the Work account in the "Work or School" section. I am trying things out first on a Win10 Virtual Machine to see if the script work so I don't really know if it is the case, I highly doubt it.
Basically what I get step by step is that I download the zip and unzip to desktop. Then I run the WPJCleanUp script and it opens up command prompt for a split second like it's doing something and then automatically closes it self like it worked. Then I go back to the "Work or school" but I still see the account there unremoved.
Win10 version is 20H2 (OS build 19042.867)
Thanks in advance!
Document Details
⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.
- ID: e1375a9d-fa30-75a2-5aea-daca0e74f142
- Version Independent ID: c9510807-f261-5a24-0039-d6bf5ad630e5
- Content: Reset Microsoft 365 Apps for enterprise activation state - Officehttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice%2Ftroubleshoot%2Factivation%2Freset-office-365-proplus-activation-state&data=04%7C01%7Cmattphil%40microsoft.com%7C9ff5a2c5d174488a81b908d908b499b8%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637550394031464448%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VoCjrf2p%2BZfXYW5SgaiEYlHafVnLvcx4FrsAkKoWgWI%3D&reserved=0
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- Microsoft Alias: mattphil
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Want to also note that I didn't get any error or anything inside the output.txt file
The script was designed prior to 20H2. We are working to include this windows build.
Eric Splichal Support Escalation Engineer Office Deployment 701-281-7634 Working Hours: M-F 8:00am – 5:00pm CST
Need help outside of my working hours? Manager: Lisa Bernhardson, @.@.>
[Image result for microsoft logo]
From: Matt Philipenko (OFFICE RANGER) @.> Sent: Monday, April 26, 2021 8:15 AM To: MicrosoftDocs/OfficeDocs-Support @.>; MicrosoftDocs/OfficeDocs-Support @.>; Eric Splichal @.> Cc: Mention @.***> Subject: RE: [MicrosoftDocs/OfficeDocs-Support] Issue with WPJCleanUp script (Doesn't work) (#1301)
- @Eric @.***> he wrote the latter part of the article and more familiar with WPJCleanup.
Matt Philipenko Sr. Customer Engineer – Microsoft 365 Apps Ranger Microsoft 365 Apps <Deployment/Servicing/Activation/> 10 Habits to create accessible contenthttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fblogs.microsoft.com%2Faccessibility%2F10-habits-to-create-accessible-content%2F&data=04%7C01%7Cericspli%40microsoft.com%7C02b33a66b2a24a338bac08d908b5598a%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637550397246109176%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1RYvirL4v5dkjjBaPD5m3eNIrs6tBvDIPcqCyNQTzYM%3D&reserved=0
From: Sigfús Már Viðarsson @.@.>> Sent: Monday, April 26, 2021 8:10 AM To: MicrosoftDocs/OfficeDocs-Support @.@.>> Cc: Matt Philipenko (OFFICE RANGER) @.@.>>; Mention @.@.>> Subject: [MicrosoftDocs/OfficeDocs-Support] Issue with WPJCleanUp script (Doesn't work) (#1301)
Hello. I am trying to make the WPJCleanUp script to work but it doesn't seem to do anything. I've tried most of the things I know like run command as administrator and such but I can still see the Work account in the "Work or School" section. I am trying things out first on a Win10 Virtual Machine to see if the script work so I don't really know if it is the case, I highly doubt it.
Basically what I get step by step is that I download the zip and unzip to desktop. Then I run the WPJCleanUp script and it opens up command prompt for a split second like it's doing something and then automatically closes it self like it worked. Then I go back to the "Work or school" but I still see the account there unremoved.
Win10 version is 20H2 (OS build 19042.867)
Thanks in advance!
Document Details
⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.
- ID: e1375a9d-fa30-75a2-5aea-daca0e74f142
- Version Independent ID: c9510807-f261-5a24-0039-d6bf5ad630e5
- Content: Reset Microsoft 365 Apps for enterprise activation state - Officehttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice%2Ftroubleshoot%2Factivation%2Freset-office-365-proplus-activation-state&data=04%7C01%7Cericspli%40microsoft.com%7C02b33a66b2a24a338bac08d908b5598a%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637550397246119136%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Kt0G9pK1SUnGvxiFX0ucoUd0Msss6%2B6IfIANUrPtiKs%3D&reserved=0
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- Microsoft Alias: mattphil
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You have any idea what could be the case of it not working correctly though?
Thank you for the update! :)