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Device reports "waterlevel low" when case opened.

Open MatthiasLohr opened this issue 1 year ago • 6 comments

First, thanks for this great integration! It helps a lot to manage my air conditioner at home and check if something there needs my attention. When setting up some notifications it the device needs attention (e.g., case opened (by my 2yo kids), water level low, or time for service), I discovered some minor issue, as described in the following.

Describe the bug When the device case is opened, I would expected the "open" sensor to report it. Instead, the "water level low" sensor reacts to this - reproducible.

To Reproduce Steps to reproduce the behavior:

  1. Open case
  2. "water level low" sensor goes to "On" (case opened sensor remains "Off")
  3. Close the case
  4. "water level low" sensor goes to "Off" (case opened sensor still "Off")
  5. goto 1.

Expected behavior Obvious: The sensor "case open" should go to "On" instead of the water level sensor.

Versions (please complete the following information):

  • HomeAssistant: 2024.12.2
  • ha-venta: v0.11.2

Additional context Sorry, I did not test which sensor will be triggered when actually emptying the water. I only had this last drop of hygiene ingredient over and if I throw the water away this is also lost...

Device is Venta AH535.

MatthiasLohr avatar Dec 12 '24 08:12 MatthiasLohr

@Michsior14 could you please take a look here? Thanks!

If you need any support from my side, please let me know.

MatthiasLohr avatar Dec 12 '24 08:12 MatthiasLohr

Could check what value is assigned to warnings sensor when you open the case?

Michsior14 avatar Dec 12 '24 09:12 Michsior14

1

MatthiasLohr avatar Dec 12 '24 09:12 MatthiasLohr

And on the device display when it's opened, the lack of the water is also shown, right? Anything else beside that? Is the Venta mobile app aware the device is opened? So far this looks like the device just doesn't provide any feedback that it's opened :/

Warnings meaning: https://github.com/Michsior14/ha-venta/blob/main/resources/parameters/500.json#L61-L93

Michsior14 avatar Dec 12 '24 09:12 Michsior14

App is only showing "water".

Display is showing this: (-- and Auto are flashing):

image

MatthiasLohr avatar Dec 12 '24 09:12 MatthiasLohr

Yup, and water warning is also reported on the device display (under the WiFi logo).

The only thing that could maybe help would be logs. Can you enable them for Venta, open/close the lid, stop/download the logs and attach them? Maybe there is something more reported in different property for this device.

Michsior14 avatar Dec 12 '24 09:12 Michsior14