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When attempting to Swap bluetooth is said to be off, when it's actually on

Open AlexJupiter opened this issue 3 years ago • 5 comments

Describe the bug A clear and concise description of what the bug is When attempting to Swap with a Ledger account, I'm told that the bluetooth on my phone is off, when it's actually on Screenshots If applicable, add screenshots or links to help explain your problem

https://user-images.githubusercontent.com/7900773/178520872-1d1069a7-5b57-447d-9af4-d40d8492398c.MP4

To Reproduce Steps to reproduce the behavior

  1. Go to 'Swaps with your Ledger account'
  2. Click on 'Swipe to Swap'

Expected behavior A clear and concise description of what you expected to happen If bluetooth Smartphone (please complete the following information): Device: [e.g. iPhone6] iPhone 13 pro OS: [e.g. iOS8.1] iOS 15.5 App Version [e.g. 1.0.0] - find version number in app from Settings > About MetaMask 5.3.1 Ledger version 2.0.2


to be added after bug submission by internal support / PM Severity

  • How critical is the impact of this bug on a user?
  • Add stats if available on % of customers impacted
  • Is this visible to all users?
  • Is this tech debt?

AlexJupiter avatar Jul 12 '22 15:07 AlexJupiter

Okay I just tried this again and didn't encounter the above problem. https://user-images.githubusercontent.com/7900773/181001773-797ff5b9-f496-419a-8839-a372971dfcb0.MP4

Perhaps this just happens on first install? Due to the importance of Swaps I'd like to keep this issue open for now. At least until @plasmacorral has done his official QA.

AlexJupiter avatar Jul 26 '22 12:07 AlexJupiter

I just tried this again, with bluetooth off for MetaMask, and I saw this:

https://user-images.githubusercontent.com/7900773/181023262-fe037008-0264-486b-b47a-0be2e1c31614.MP4

https://user-images.githubusercontent.com/7900773/181023280-66e558e3-2b75-4eb4-835b-7ec6d34e6b35.MP4

The user should be sent to MetaMask iOS settings if bluetooth is disabled specifically for MetaMask. To global settings if the phone's bluetooth settings is turned off.

AlexJupiter avatar Jul 26 '22 13:07 AlexJupiter

A check by either @zoltanarvai or @gummygod would be good here. There seems to be multiple minor problems with the bluetooth connectivity here that could be ironed out. cc. @rickledge

AlexJupiter avatar Jul 27 '22 10:07 AlexJupiter

The message here has been fixed. Sending the user to the app settings is under investigation.

zoltanarvai avatar Aug 08 '22 11:08 zoltanarvai

The original error I could not reproduce

zoltanarvai avatar Aug 08 '22 11:08 zoltanarvai

Did not encounter this in build 952 with swaps of native tokens

plasmacorral avatar Sep 23 '22 22:09 plasmacorral