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[Bug]: Bridge SOL to BNB tx activity and balance takes time to be displayed

Open racitores opened this issue 1 month ago • 6 comments

Describe the bug

After doing a bridge sol.SOL > bsc.BNB, the tx activity is displayed without any record of the tx. Then, if you go to token balance is not reflected for a few minutes. So you could think that the tx didn't happen. Then you try to do it again and there is not balance (this was my case as I bridge all SOL I had). After a while you find that the balance is updated and the tx activity is there.

I think this is a very bad user experience and could lead into duplicated bridges.

I tried to do it again but this time all happened normally.

Adding a video with the issue in 13.11.0

https://www.loom.com/share/476b1a75191f4c228b6a099ff698f1db

Expected behavior

After the tx is confirmed, the flow should be like in the video

https://www.loom.com/share/39a3ae93b661471292d6c9d31d9b1160

Steps to reproduce

  1. Go to swap
  2. Select sol.SOL > bsc.BNB
  3. Confirm
  4. It may happen that the tx is not displayed

Error messages or log output


Detection stage

During release testing

Version

13.8.0

Build type

None

Browser

Chrome

Operating system

MacOS

Severity

sev2

racitores avatar Oct 31 '25 10:10 racitores

I would say this is either an issue with the bridge aggregator not executing the transaction on the BSC side or an issue with the activity in the EVM side as I can see the Solana transaction going through. Please let me know otherwise. Pinging @a-breslin and @alfeng6 here.

aganglada avatar Nov 03 '25 10:11 aganglada

Hm, looks like bridge transaction went through on your video in a matter of few seconds and activity list reflected this. Is the main issue then balances not being updated?

SteP-n-s avatar Nov 04 '25 10:11 SteP-n-s

reproduced in 13.11.0

racitores avatar Nov 27 '25 10:11 racitores

Hm, looks like bridge transaction went through on your video in a matter of few seconds and activity list reflected this. Is the main issue then balances not being updated?

@SteP-n-s the video show how is the good flow. The wrong flow is explained in the description. I wasn't able to reproduced again.

This is the error https://www.loom.com/share/476b1a75191f4c228b6a099ff698f1db (I have added it in description too)

racitores avatar Nov 27 '25 10:11 racitores

After another testing session:

I reckon there is a connectivity issue with the snap that gets fixed once I logged out and in again. It be nice to know if there is any type of logs that could help detect this potential disconnection cc: @aganglada

racitores avatar Nov 27 '25 11:11 racitores

Thanks @racitores for testing!

This is a very weird one. Esp since it looks like the solana balance never updated. I agree that this seems like a snap connectivity or api issue since we should be updating balances frequently.

We've recently rolled out WS, it might be worth one more test around this. But not confident this will entirely fix the issue.

Prithpal-Sooriya avatar Dec 09 '25 18:12 Prithpal-Sooriya