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App (iOS/iPad) crashes when hopping around from one survey_point to another point.

Open linuxsenstms opened this issue 2 months ago • 3 comments

In our field project, we created many survey points. After completing the project, we want to review the data point by point. However, on the iPad (9th generation), the Mergin Maps app regularly crashes after clicking on the first three or four points. This problem doesn't occur on the iPhone. The app is the latest version.

linuxsenstms avatar Nov 05 '25 13:11 linuxsenstms

Hi, thank you for reporting this problem. I will forward this query to our support team to debug further.

tomasMizera avatar Nov 06 '25 13:11 tomasMizera

Hi, I believe I was able to temporarily solve the problem by disabling aerial photography (wms) in my project.
Thanks in advance :-)

linuxsenstms avatar Nov 06 '25 14:11 linuxsenstms

Hi, we are not able to reproduce it on our iPads - would you like to send us a diagnostic log from the device that was crashing please? Please follow this guide and let us know your username so we can properly identify the log. https://merginmaps.com/docs/misc/troubleshoot/#diagnostic-log-on-mergin-maps-mobile-app

If possible, please share the project with the support team ([email protected]) Thanks!

erpas avatar Nov 11 '25 12:11 erpas