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verified publisher icon MattWade-MS

Issues with Call Queue data in Power BI Report.

Open k-Nakajima1304 opened this issue 9 months ago • 0 comments

■Prerequisites: Using Cloud Calling for Microsoft Teams. We are using a call flow like "Incoming Call → IVR → Call Queue." When retrieving Call Queue data from the Power BI Report, I selected 28 days, but was only able to retrieve 12 days.

Is this phenomenon a malfunction? Is there a way to address it? I would appreciate your guidance.

k-Nakajima1304 avatar Mar 13 '25 02:03 k-Nakajima1304