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Whisper Mate not in Microphone permission list

Open tooldoctor opened this issue 7 months ago • 4 comments

I bought the Whisper Mate app from the Mac OS App Store. I'm trying to do a Live recording and transcription, but it shows blank audio and the System Settings > Privacy & Security - allow applications to access microphone does not include Whisper Mate. It looks like Whisper Mate never asked for permission to access the Microphone. How can I fix this?

Also, what is the pro version? I thought Whisper Mate bought through the App Store has the same features as purchased through https://marksdo.gumroad.com/l/whispermate There's no documentation of what's the differences are that I can find.

tooldoctor avatar Oct 09 '25 06:10 tooldoctor

The App Store version and the Gumroad version have identical functionality. The only difference is that some countries or regions do not allow apps containing OpenAI-related features to be listed on their local App Store (they cannot pass Apple’s review). Therefore, the Gumroad version is mainly provided for users in those regions to purchase and use.

Regarding the missing permission display issue, please try manually clicking the “+” button to add it first. I’ll work on fixing this display issue in the next update (it shows correctly on my end, which might be due to differences in macOS versions). Also, please note that the audio permission granting feature is only available on macOS 14.2 and later.

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Marksdo avatar Oct 09 '25 06:10 Marksdo

Thank you for your prompt response.

I already have Whisper Mate in Screen & System audio recording. Image

Shouldn't I also have it in Microphone access permission as well so I can record my voice with or without the system audio?

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tooldoctor avatar Oct 09 '25 07:10 tooldoctor

Yes, you need to grant microphone permission as well.

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Additionally, there are currently some issues when recording system audio and microphone audio simultaneously, as shown here. #56

Marksdo avatar Oct 09 '25 07:10 Marksdo

Microphone permission is never asked until you trigger a bug in the app:

  1. Choose "Audio Only" as an Audio Source
  2. Start recording and stop
  3. Change Audio Source to Mic

Now you can click on "Start Recording" button which will trigger permission popup

dmemarko avatar Oct 10 '25 19:10 dmemarko