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client is not getting connected with the server

Open ShaminiKoravuna opened this issue 7 years ago • 3 comments

Hello,

I'am trying to use the application. Am able to run the LiveScanClient application successfully on two laptops . But I'am facing an issue while connecting the client with the server. Even thought after starting the server it's showing an error as Failed to connect, Did you start the server?

Could you please check with this?

Thanks a lot for such a great work!

Shamini

whatsapp image 2018-06-08 at 13 41 45

ShaminiKoravuna avatar Jun 08 '18 11:06 ShaminiKoravuna

Hi, Thank for appretiation! In the server application you have to push "Start server" button. Also make sure, that the server address in the client application is valid and that you don't have firewall or anti-virus preventing the connection. Best, Jacek

W dniu 08.06.2018 o 13:55, ShaminiKoravuna pisze:

Hello,

I'am trying to use the application. Am able to run the LiveScanClient application successfully on two laptops . But I'am facing an issue while connecting the client with the server. Even thought after starting the server it's showing an error as Failed to connect, Did you start the server?

Could you please check with this?

Thanks a lot for such a great work!

Shamini

whatsapp image 2018-06-08 at 13 41 45 https://user-images.githubusercontent.com/39907438/41156717-5f0c784e-6b23-11e8-8854-62515ed420e9.jpeg

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naruniec avatar Jun 08 '18 13:06 naruniec

Hello, I have checked it with the things mentioned by you and even firewall or anti/virus is not preventing the connection. Still am facing the same problem. Could you please suggest any other alternative? Regards, Shamini

ShaminiKoravuna avatar Jun 11 '18 12:06 ShaminiKoravuna

Hi,

Did you look into the network settings? If it is a corporate or university network, it might not allow for connecting through the port that our app uses. Also, remember that you can run the server and client on the same computer.

Thanks,

Marek

MarekKowalski avatar Jun 12 '18 12:06 MarekKowalski