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Defer issue when lid is closed.

Open Tanti0007 opened this issue 2 years ago • 4 comments

how can i get around when the user defers an update and closes the lid... next day user comes back and all deadline counts are reset and workflow begins again in 360 mins by default . they can dodge an update by just closing the lid and coming back to it. the workflow will just reset all deadlines and it will re-try in 6 hours. Have i missed an option ? using v4.0.3 super

Looks like super is trying to update while the lid is closed, finds no SU due to no network connectivity and resets all counters inc defer counts.

This was also discussed in macadmins under here -

https://macadmins.slack.com/archives/C03LKQ8EN2C/p1702327148122519

Tanti0007 avatar Dec 31 '23 12:12 Tanti0007

Interesting... the system isn't supposed to allow third-party LaunchDaemons to run when the computer is locked.

There is no feature/option in super because it's not supposed to run when the computer is locked.

Macjutsu avatar Jan 05 '24 01:01 Macjutsu

Any suggestions on how to get around it ?

Tanti0007 avatar Jan 05 '24 10:01 Tanti0007

I am seeing the same issue. I have the Super Status EA set up in Jamf and have this report from one the machines we are testing on.

Super status: Wed Feb 21 22:53:07: Inactive: Full super workflow complete! Automatic relaunch is disabled.

This user went home and closed the lid at about 17:00. Digging through some logs, this machine rebooted at 17:43 I am assuming because the notifications timed out and super tried to update/reboot? He is on an intel machine. Then It appears super tried to run ~5 hours later and stated it completed but the machine was never updated.

dansutt avatar Feb 23 '24 19:02 dansutt

Please try the latest release of super as it may resolve this issue: https://github.com/Macjutsu/super/releases/tag/v4.1.0-beta1

Macjutsu avatar May 17 '24 18:05 Macjutsu