NanaZip icon indicating copy to clipboard operation
NanaZip copied to clipboard

crash windows 11 explorer after drag & drop file from archive to windows

Open SG1Charpy opened this issue 3 years ago • 4 comments

Hi, sometimes, Nanazip make crash Windows 11 Explorer when i drag and drop some file from an archive to an window. In french sorry: Echec de l'appel de procédure distante. Google Translate : Remote procedure call failed I joint the log from this crash (i think) nanazip.zip Just try again with another archive and it came again with it L_Affaire_Ravenhood__FRENCH.zip and the log files from the windows logs nanazip2.zip Files are successfully copied to the target folder!!

SG1Charpy avatar Feb 14 '22 21:02 SG1Charpy

Here a video to see the bug

https://user-images.githubusercontent.com/99691827/155418503-86290d58-a73e-444f-97f8-1027de2032e6.mp4

!

SG1Charpy avatar Feb 23 '22 22:02 SG1Charpy

Hehe.. that happens in 7-zip also.. I disabled all the new security "Features" in Windows Defender/Windows Security under App and browser control -> exploit protection and also Core Isolation in Device Security.. and I also turned of tamper protection in virus and threat protection settings, then used Defender Control 2.1 to disable Windows Defender..

Now my computer works great without lags or crashes.. I didn't have all that crap a year or two ago, and I didn't get any viruses or get hacked. So I'll be fine without that buggy shit. And it doesn't matter how new hardware you have. I have a Gen 12 Intel CPU and it still lags and crashes all my programs from time to time. Just remove it, and your Nanazip will work fine.

ChaosDMNS avatar Apr 08 '22 23:04 ChaosDMNS

I have the same issue on a few Windows 11 machines and I am not going to turn off Security or Core Isolation not sure why that would effect file operations and cause shell32.dll to crash. The event log records :

Faulting application name: explorer.exe, version: 10.0.22000.593, time stamp: 0x59a4b94a Faulting module name: SHELL32.dll, version: 10.0.22000.593, time stamp: 0x78f2c661 Exception code: 0xc0000005 Fault offset: 0x0000000000003705 Faulting process ID: 0x3674 Faulting application start time: 0x01d8663ff396b2ae Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\System32\SHELL32.dll Report ID: d61e5f17-a471-4e33-b866-d4c0fe12a470 Faulting package full name: Faulting package-relative application ID:

I have tried clearing automatic destinations as per https://answers.microsoft.com/en-us/windows/forum/all/windows-explorer-crashes-and-restarts-frequently/2a144f0f-73dc-4438-946b-6c248b3d58f3 and this improves things for a while.

Walmtech avatar May 12 '22 20:05 Walmtech

Your probably right... keeps happening to me once in a while.. usually it stops after I start 7-zip as admin. make a change. press apply. then close it. then no crash for a while then. But I keep having to start it up as admin once in a while. else it keep crashing when I try to unpack certain files.

ChaosDMNS avatar Jun 06 '22 01:06 ChaosDMNS